5NP-J7X2Y-12

//ALL
TO:
11/8/2016 to 12/31/2016
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty Administrators
Hyundai Motor America
November 8, 2016
FROM:
DATE:
SUBJECT: Service Campaign 946 – 2011 – 2014 MY Sonata (YFa)
Underbody Corrosion Preventative Service (#16-01-046)
Hyundai Motor America is conducting a Service Campaign to perform an
underbody corrosion preventative service on certain 2011 – 2014 MY
Sonata previously or currently registered in Salt Belt States. Service
Campaign 946 provides a procedure to perform the preventative
measure.
In order to identify only those vehicles affected by Service Campaign
946, it will be necessary to access Hyundai Motor America’s “Warranty
Vehicle Information” screen via WEBDCS before starting the repair. The
“Warranty Vehicle Information” screen will identify affected vehicles
with an open Service Campaign 946.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING –
RETAILED.
TSB #16-01-046 is available on Hyundai’s Website as of November 8,
2016. It contains instructions on performing the service and
submitting the campaign claim.
Customer Notification letters will begin mailing end of November 2016.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED
so your dealership can be compensated for your work and Hyundai can
maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential any and
all information and documents provided to you by Hyundai Motor America
in the conduct of carrying out work for this service campaign. Hyundai
Motor America dealers may use owner information provided for the
campaign only for the purpose of conducting and performing this
service campaign, and for no other purpose.
Hyundai appreciates your cooperation and support. Questions may be
directed to your District Parts and Service Manager or Warranty
HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA