5NP-V4S4Z-12

TO:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
FROM: Hyundai Motor America
DATE: November 10, 2016
SUBJECT: Service Campaign TVV – 2017 Sonata Sunvisor Inspection
and Replacement (TSB# 16-01-052) –Dealer StockHyundai Motor America is conducting a Service Campaign to
inspect and (if necessary) replace the driver side sunvisor on
certain dealer stock Sonata vehicles. Service Campaign TVV
provides a procedure to inspect the sunvisor.
In order to identify only those vehicles affected by Service
Campaign TVV, it will be necessary to access Hyundai Motor
America’s “Warranty Vehicle Information” screen via WEBDCS
before starting the inspection. The “Warranty Vehicle
Information” screen will identify affected vehicles with an open
Service Campaign TVV.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock.
TSB #16-01-052 will be available on HMAService.com on Nov 10,
2016. It contains instructions on performing the service
procedure and submitting the campaign claim.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: Hyundai Motor America dealers may use
owner information provided for the campaign only for the purpose
of conducting and performing this service campaign, and for no
other purpose, including marketing to affected owners. You may
not disclose any such information to others.
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA