NTB17-089a

Classification:
Reference:
PD17-002a
Date:
NTB17-089a
August 23, 2017
2016-2017 TITAN/TITAN XD; SHUDDER/CHATTER WHEN
ACCELERATING FROM A STOP
This bulletin has been amended to correct the Parts Information.
Please discard all previous versions of this bulletin.
APPLIED VEHICLE:
2016-2017 Titan XD (A61)
2017 Titan (A61)
IF YOU CONFIRM

Shudder/chatter is present during moderate to hard acceleration at speeds less than
25 mph.
And

Does not occur at speeds above 25 mph.

May be worse when towing a trailer.
ACTION
Refer to the Repair Overview on page 2 for model specific Actions.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/6
Repair Overview
Shudder/chatter is present during moderate to hard
acceleration at speeds less than 25 mph.
And


Does not occur at speeds above 25 mph.
May be worse when towing a trailer.
2017 Titan XD
2016 Titan XD
2017 Titan
Built before
1N6(*)A1(*)(*)(*)HN 518646
and 11/11/2016
Inspect rear engine
mount
(transmission mount).
See page 3.
Yes
No
Is the transmission mount
correct?
Yes
Inspect rear engine
mount
(transmission mount).
See page 3.
Is transmission mount
correct?
No
No
Install the correct
transmission mount. Refer
to the ESM, section DLN –
Driveline, for service
procedure.
Install the correct
transmission mount. Refer
to the ESM, section DLN –
Driveline, for service
procedure.
Yes
Is vibration still
present?
Yes
Install spacer plate
from Parts Information.
See page 4 for service
procedure.
No
Procedure complete
2/6
This bulletin does not
apply. Refer to the
Electronic Service
Manual (ESM) for
further diagnostic
information.
NTB17-089a
Identifying Correct Rear Engine Mount (Transmission Mount)
Check the color of the paint “identification dot” on the transmission mount (Figures A, B and
C). The paint dot will be on the top of the bracket; the side with the studs.
Use a mirror to check
the paint dot here, top
of mount stud.
FRONT
Figure A

The color of the identification dot is specific to each transmission mount and is a
visual indicator of how tall it is.

Titan and Titan XD use a transmission mount that is unique to each model.

The following identification dots must be present and correct for the applied vehicle:
 Yellow Dot > Titan XD Gas
 White Dot > Titan Non-XD Gas
 Green Dot > Titan XD Diesel
Paint dots
Figure B
Figure C
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NTB17-089a
SERVICE PROCEDURE
All Applied Vehicles
Refer to the Electronic Service Manual (ESM), section DLN – Driveline, for the procedure
to remove and replace the rear engine mount (transmission mount), if required.
2016-2017 Titan XD only
Installation of rear propeller shaft’s center support bearing bracket spacer plate.
1. Remove the two (2) nuts holding the rear propeller shaft’s center support bearing
bracket to the vehicle frame and gently lower propeller shaft off of the studs.

Discard these nuts. They will be replaced with new ones later in this procedure.
Nuts and studs
Figure 1
Rear propeller shaft’s center
support bearing bracket
Studs
2. Install the spacer plate over the center
support bearing bracket studs.
Spacer plate
Figure 2
4/6
NTB17-089a
Spacer plate
3. Re-install the rear propeller shaft’s
center support bearing bracket to
vehicle frame with two (2) new nuts from
Part Information (Figure 3 and 4).
NOTE: The new nuts are different from
the original nuts and are now of a lock
nut design.
Rear propeller shaft’s center
support bearing bracket
Figure 3
Nuts
4. Torque the two (2) nuts to 49 N•m,
(5 kg-m, 36 ft-lbs.).
Figure 4
5. Test drive vehicle and confirm that the vibration is no longer present.

If the vibration is still present, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond installation of the center support bearing bracket are
not covered by this bulletin.
5/6
NTB17-089a
PARTS INFORMATION
MODEL
DESCRIPTION
PART NUMBER
QUANTITY
2016 and 2017
Titan XD
Spacer Plate
50452-EZ99A
1
Lock Nuts
08918-6401A
2
11320-EZ40B
(Green Dot)
1
11320-EZ32B
(Yellow Dot)
1
11320-ZZ50A
(White Dot)
1
2016 Titan XD Diesel
2016 Titan XD Gas
Rear Engine Mount
(Transmission Mount)
2017 Titan
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Install Spacer Plate
(1)
LX09AA
ZE
32
0.4
(1) Refer to the electronic parts catalog (FAST) and use the Frame Assy (50100-*****) as
the Primary Failed Part (PFP).
Or
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Install Rear Engine Mount
(1)
AW55AA
ZE
32
(2)
(1) Refer to the electronic parts catalog (FAST) and use the Rear Engine Mount (11320) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
Or, if both are replaced
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Install Rear Engine Mount
PFP
OP CODE
AW55AA
SYM
DIA
FRT
(2)
(1)
ZE
32
Install Spacer Pate
LX09AA
0.4
(1) Refer to the electronic parts catalog (FAST) and use the Frame Assy (50100-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
6/6
NTB17-089a