122-U3L4B-12

Macan (95B)
1617
9627
Advanced Technical Information
Binder – 9 --- Electrical
9
MIL, CAN Faults, and Loss of HVAC Control Caused by Switch Console
Vehicle Type:
Macan
Model Year:
2015 - 2016
Customer Concern:
The customer observes a MIL and the HVAC controls are not functioning. Also, other Comfort CAN
commodities may not function.
Technical Concern:
The technician confirms the reported behavior and notes fault codes for communication with Comfort
CAN ECUs. These fault codes include “U0164 Communication with A/C control unit”.
Service Information: PCNA is aware of this issue. The following part numbers are out of date and should be replaced if present on the vehicle:
95B 907 040 J
95B 907 040 K
95B 907 040 L
If these parts are not present, diagnose the CAN communication failure.
As always, be sure to document the customer concern completely in PQIS and attach a VAL. Utilize
the PTEC TLAR system for assistance, if necessary.
For this repair, please code the “cause” as follows:
Dealership
Distribution
Routing
Cause Location:
96270 Switch console
Cause Symptom:
1611
No function
Service Manager_______ Service Specialist _______
_______
_______
_______
_______
_______
_______
________
Asst. Manager
_______
_______
_______
_______
_______
_______
________
_______ Service Specialist _______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®, Cayman®,
Macan®, Panamera®, Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and distinctive shapes of
the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche Cars North America,
Inc. believes the specifications to be correct at the time of printing. However, specifications, standard equipment and options are subject to change without notice. Some options may be unavailable when a car
is built. Some vehicles may be shown with non-U.S. equipment. Please ask your authorized Porsche dealer for advice concerning the current availability of options and verify the optional equipment that you
ordered. Porsche recommends seat belt usage and observance of traffic laws at all times.
©2016 Porsche Cars North America, Inc.
AfterSales
November 7, 2016
Page 1 of 1