122-X4H5R-06

Service
Technical Information
71/12 ENU
WC49
9
WC49 - Replacing Analog Clock With Sport Chrono Clock (Pre-Delivery Campaign)
Note:
CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS
IN THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE
VEHICLE VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING.
OTHERWISE, THE PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS.
CONTROL UNITS DAMAGED BY INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER
WARRANTY. THE TECHNICIAN MUST VERIFY THE ACTUAL VEHICLE VOLTAGE IN THE
INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING THE CAMPAIGN. IT IS
ALSO ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE
INSTRUMENT CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST
OF SUITABLE BATTERY CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN
VEHICLE VOLTAGE.
Model Year:
2013
Revision:
Revision 1 - October 18, 2012 - amends WC49 under "Affected Vehicles" to read: VEHICLES OUTSIDE
THE SCOPE OF WC49, AND IN RESPONSE TO CUSTOMER COMPLAINTS, SHOULD HAVE THE
ANALOG CLOCK REPLACED WITH ANOTHER ANALOG CLOCK.
Vehicle Type:
FOR PRE-DELIVERY VEHICLES ONLY
Cayenne (92A)/Cayenne Diesel (92A)/Cayenne S Hybrid (92A)
Cayenne S (92A)/Cayenne Turbo (92A)
PRE-DELIVERY VEHICLES ONLY - As this is a pre-delivery campaign only, the campaign for
each vehicle will be closed automatically when a warranty start date is created in the system
at time of sale, i.e., the VIN list will be updated automatically to eliminate sold vehicle VINs.
Equipment:
Analog clock on dashboard (I-no. QR3)
Subject:
Analog clock on dashboard.
Information:
Due to a software error in the analog clock, communication between the analog clock and the
CAN network can be interrupted and the clock remains stopped on the affected vehicles.
Furthermore, it may occur that the second hand becomes stuck due to poor tolerances of the
hand shaft.
Action
Required:
PRE–DELIVERY CAMPAIGN Before delivering vehicles to customers, replace the analog clock on
the dashboard with a Sport Chrono clock.
2012© Porsche Cars North America, Inc.
AfterSales
Sep 25, 2012
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Affected
Vehicles:
Only the vehicles assigned to the pre-delivery campaign (see also PIWIS Vehicle Information). This
campaign affects 103 vehicles in North America. VEHICLES OUTSIDE THE SCOPE OF WC49, AND
IN RESPONSE TO CUSTOMER COMPLAINTS, SHOULD HAVE THE ANALOG CLOCK REPLACED
WITH ANOTHER ANALOG CLOCK.
Parts Info:
DO NOT ORDER PARTS. PARTS REQUIRED FOR THIS CAMPAIGN WILL BE AUTOMATICALLY
ALLOCATED TO YOUR DEALERSHIP.
000.043.208.03
⇒ Stopwatch
1
Tools:
9818 - PIWIS Tester II
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of 70A
fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1200 and EQ-1105.
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”>
Attachment "A" - Replacing analog clock with Sport Chrono clock
Work
Procedure:
NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE
WORK PROCEDURE.
1
Remove analog clock previously installed in vehicle ⇒ Workshop Manual ’902119 Removing and
installing compass - section on "Removing"’.
2
Install a Sport Chrono clock in place of previously installed analog clock, part number
000.043.208.03 ⇒ Workshop Manual ’902119 Removing and installing compass - section on
"Installing"’.
Teaching and coding Sport Chrono clock in the vehicle system
NOTICE
Coding will be aborted in the event of low voltage.
•
Increased current draw during diagnosis can cause a drop in voltage, which can result in one or more fault
entries and the abnormal termination of the coding process.
⇒
Before commencing work, connect a suitable battery charger with a current rating of at least 40 A to the
jump-start terminals in the engine compartment.
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NOTICE
Coding will be aborted if the Internet connection is unstable.
•
An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, coding may be aborted.
⇒
During control unit coding, always connect PIWIS Tester II to the vehicle communication module (VCI) via
the USB cable.
Work
Procedure:
NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE
WORK PROCEDURE.
1
Connect a battery charger with a current rating of at least 40 A to the jump-start terminals in the
engine compartment.
2
PIWIS Tester II must be connected to the vehicle communication module (VCI) via the USB cable.
Then, connect the communication module to the vehicle and switch on the PIWIS Tester.
Information
The procedure described here is based on the PIWIS Tester II software version 11.000.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
3
On the PIWIS Tester start screen, call up the ⇒ ’Diagnostics’ menu and select vehicle type ⇒
’Cayenne’⇒ ’92A as of MY 2011’.
The diagnostic application is then started and the control unit selection screen is populated.
4
Adapt vehicle data.
Information
After replacing the analogue clock with the Sport Chrono clock, I-no. ’QR4 – Sport Chrono
package’ must be selected instead of the previously stored I-no. (’QR3’) for the analogue clock in
the vehicle data.
4.1
In the control unit selection screen (Menu ⇒ ’Overview’) press •F7“ to call up the ⇒ ’Additional menu’.
4.2
When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •F12“ to
create a VAL or press •F11“ if you do not want to create a VAL.
4.3
Press •>>“ to acknowledge the message informing you that campaigns for the vehicle are
stored in the PIWIS information system.
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4.4
Select ⇒ ’Maintenance of vehicle data’
and press •>>“ to confirm your selection.
4.5
Press •>>“ to skip the displays containing
information about vehicle description,
colours/materials and X numbers.
Maintenance of vehicle data
4.6
In the PR numbers display, select ’QR4
– Sport Chrono package’ under ⇒
’Compass’ instead of the previously entered
value (’QR3’). Then press •>>“ to continue.
Adapting vehicle data
5
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4.7
Press •F8“ to save the change and then
press •>>“ to continue.
4.8
Press •F8“ to save the values again and
complete the change to the vehicle order by
pressing •>>“ .
4.9
Select the ⇒ ’Overview’ menu and press
•<<“ to return to the control unit selection
screen.
Re-code the additional clock instrument and
instrument cluster.
AfterSales
Storing change in vehicle order
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5.1
Select ⇒ ’Instrument cluster’ and ⇒ ’Additional clock instument’ in the control unit
selection screen and confirm your selection
by pressing •>>“.
5.2
Once the control units have been found,
select the ⇒ ’Codings/adaptations’ menu.
WC49
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Control unit selection – Additional clock
instrument/Instrument cluster
5.3
Select the ⇒ ’Automatic coding’ function
and press •>>“ to start control unit coding.
5.4
When coding is complete, the message
“Coding has been completed successfully”
is displayed and a tick appears in the ’Status’
box.
If coding is not completed successfully
(error message “Coding was not completed
successfully”), coding must be repeated.
6
5.5
Once coding is completed successfully, press
•>>“ to continue.
5.6
Press •<<“ to return to the control unit overview.
Automatic coding
Read out and erase fault memories.
6.1
In the control unit overview, press •F7“ to call up the Additional menu.
6.2
Select the function ⇒ ’Read all fault memories and erase if required’ and confirm your
selection by pressing •>>“.
The fault memories of the control units are read out.
6.3
Once you have read out the fault memories, erase the fault memory entries by pressing
•F8“.
6.4
Press •F12“ (“Yes”) in response to the question as to whether you really want to erase all
fault memory entries.
The faults stored in the fault memories of the various control units are deleted.
Information
If other control units are found to have faults, which cannot be erased and are not associated
with replacement of the stopwatch, these faults must be found and corrected. This work
cannot be invoiced under the pre–delivery campaign number.
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6.5
Once you have erased the fault memories, select the ⇒ ’Overview’ menu and press •<<“
to return to the control unit selection screen.
7
Switch off ignition.
8
Disconnect the PIWIS Tester from the vehicle.
9
Switch off and disconnect the battery charger.
10 Check that the Sport Chrono clock displays the correct time and the second hand is working
properly.
Note that the time is only displayed if activated in the instrument cluster’s vehicle menu
settings. Instruction on how to activate/deactivate this is outlined in the vehicle Owner’s
Manual.
11 Do not enter the pre-delivery campaign in the Warranty and Maintenance booklet.
Attachment "B"
Claim Submission - Pre–delivery Campaign WC49
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Scope 1:
Working time:
Labor time: 56 TU
Replacing analog clock with Sport Chrono clock
Includes:
Removing and installing cover for center loudspeaker
Connecting and disconnecting the battery charger
Connecting and disconnecting PIWIS Tester
Teaching Sport Chrono clock in the vehicle system
Coding Sport Chrono clock and instrument cluster
Reading out and erasing fault memory
Parts required:
000.043.208.03
Sep 25, 2012
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Stopwatch
AfterSales
1
2012© Porsche Cars North America, Inc.
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Technical Information
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WC49
9
⇒ Damage Code WC49 066 000 2
Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
2012© Porsche Cars North America, Inc.
AfterSales
Sep 25, 2012
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