Customer Letter

Service Bulletin Details

Public Details for: Customer Letter

Customer letter - our records indicate that a product update has not been completed on this vehicle; refer to the address card for the affected vin. There may be a judder from the torque converter lock up clutch felt while driving between 2


- 2012 -

Models from 2012
2012 ACURA TL 
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
October 2017
RE:
This notice applies to your vehicle:
2012 TL
Dear
What is the reason for this notice?
Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer
to the address card for the affected VIN. There may be a judder from the torque converter lock
up clutch felt while driving between 20-45 mph.
What will Acura do?
Please contact any authorized Acura dealer for an appointment to update the software in your
vehicle, and change the transmission fluid. This work will be done for FREE.
If you have questions
If you have any questions about this notice, or you need assistance locating a dealer, contact
American Honda Customer Support & Campaign Center at 1-888-234-2138. You may also find
this information at www.myAcura.com.
We apologize for any inconvenience this product update may cause you.
Sincerely,
American Honda Motor Co., Inc.
NOTICE: If this is a leased vehicle, please forward this notice to the lessee.
FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #16-030
KB2

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