A661551 2026997-

Technical Service Bulletin
66 Wind noise from exterior rear view mirror
66 15 51 2026997/6 April 10, 2015. Supersedes Technical Service Bulletin Group 66 number 15-48 dated March
16, 2015 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2015
069581 - 999999
Not Applicable
Q5
2016
All
Not Applicable
Q7
2015
023485 - 999999
Not Applicable
Q7
2016
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised header data (Updated model years and VIN ranges)
5
3/16/2015
Revised Service (Corrected statement for parts submission)
4
12/19/2014
Revised header data (Updated model years)
Customer may report hearing wind noise from the front door
area. After diagnosis, it is determined that the source of the wind
noise is the exterior rear view mirrors (Figure 1).
Figure 1. Exterior rear view mirror.
© 2015 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear
view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the
complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.
Production Solution
No changes to production have been made, as no issue has been identified for vehicles in the production range
for which this TSB appears.
Service
Audi of America is requesting your cooperation in supplying us with technical information regarding wind noise
originating from the exterior rear view mirrors.
1. Verify the customer’s complaint by test driving the vehicle. Confirm by way of diagnosis (e.g. taping off of
seams, changing mirror angle, etc.) that the source of the wind noise is one or both exterior rear view mirrors.
2. Do not disassemble the mirror assembly in any way (including the mirror glass), as the complete mirror
assembly will be requested for shipment to the WPRC in Auburn Hills for analysis and testing.
3. If the vehicle is within the New Vehicle Limited Warranty, and the exterior rear view mirror(s) have been
confirmed as the root cause, order all of the components that comprise the mirror assembly, including the
mirror glass.
4. After the new components have arrived, send the outer mirror housing to your body shop for painting.
5. Reschedule the customer’s repair for a time when all of the mirror components (including the painted outer
mirror housing) will have arrived at the dealership.
6. After the parts have arrived, assemble the new mirror assembly so that it is ready to install when the customer
returns. This will significantly reduce the amount of time the customer’s vehicle is down for this repair.
7. After replacing the complete mirror assembly, securely package the original mirror. It will be requested for
shipment to the WPRC in Auburn Hills for analysis.
Warranty claims for mirror assemblies received at the WPRC that have been disassembled in any way will be
reviewed.
© 2015 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.
Service Number:
6655
Damage Code:
0051
Labor Operations:
Audi Q5:
Front door trim panel remove and reinstall
7059 1900
40 TU
Rear view mirror mounting remove and reinstall
6689 1950
20 TU
Electric mirror housing remove and reinstall
6655 1900
30 TU
Electric mirror housing paint new part
6655 6100
50 TU
Front door trim panel remove and reinstall
7059 1900
40 TU
Rear view mirror remove and reinstall
6689 1950
20 TU
Electric mirror housing remove and reinstall
6655 1900
40 TU
Electric mirror housing paint new part
6655 6100
50 TU
GFF
No
allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Audi Q7:
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance
details)
Claim Comment:
As per TSB #2026997/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2015 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Note:
Due to the vast number of mirror component part numbers and combinations, input the VIN of the subject vehicle
into ETKA to ensure that each component ordered is correct for the vehicle as well as of the latest part number
version.
Additional Information
All parts and service references provided in this TSB (2026997) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.