A741521 2036572-

Technical Service Bulletin
74 Front seat backrest cover damaged
74 15 21 2036572/3 April 7, 2015. Supersedes Technical Service Bulletin Group 74 number 14-19 dated May 9,
2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2009 - 2017
All
Not Applicable
A3 Cabriolet
2015 - 2017
All
Not Applicable
A4, A4 Avant,
allroad
2009 - 2017
All
Not Applicable
A5
2009 - 2017
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header data (Added models and model years)
2
5/9/2014
Revised header data (Added model)
1
2/26/2014
Initial publication
• The panel on the back of the front seat is warped or dented (Figure 1).
• The headrest on the rear seatback may also be damaged.
Figure 1. Damaged front seatback
panel.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
The damaged is caused when the headrest of the rear seat backrest comes
in contact with the back of the front seat.
This occurs when the rear seat is folded down with the headrests installed
(Figure 2), and the front seat is moved back far enough to make contact with
the rear seat headrest (Figure 3).
Figure 2: Folded-down rear seat
backrest with headrest installed.
Figure 3: Front seat moved back
far enough to make contact with
rear seat headrest.
Production Solution
Not applicable. This damage is caused by outside influence.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Explain the following to the customer:
• When the rear seat seatbacks are folded down, the rear seat headrests
must be removed to accommodate the front seats (Figure 4).
• With the rear seat headrests removed, there is adequate clearance to
accommodate the front seats even if they are adjusted as far back as
possible (Figure 5).
• When the rear seats are folded back up and locked, the headrests must
be reinstalled. The procedure for removal and reinstallation of the rear
seat back headrests can be found in the Owner’s Manual.
Figure 4: Rear seat backrest
folded down with headrest
removed.
Figure 5. Front seat adjusted as
far back as possible.
Warranty
This damage is due to outside influence and is not covered by any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2036572) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.