VWM-14-04
Service Bulletin Details
Public Details for: VWM-14-04
Maintenance information (volkswagen carefree maintenance program ? Vw e-golf model year 2015 and newer): this communication contains important information and saga claim entry requirements for the volkswagen carefree maintenance program
- 2015 -
Models from 2015
2015 VOLKSWAGEN E-GOLF |
Maintenance Information SAGA Communication Number: VWM-14-04 Subject: Volkswagen Carefree Maintenance Program – VW e-Golf Model Year 2015 and Newer Date: June 25, 2014 This document conveys Volkswagen SAGA information. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for the Model Year 2015 and newer VW e-Golf. Scheduled Maintenance Interval - 10,000 miles or one year from the original vehicle inservice date, whichever occurs first (Applicable for the MY 2015 and newer VW e-Golf.) SAGA Claim Information Claim Type Service Number Damage Code Damage Location Part Manufacturer Code Labor Operation 1MA Maintenance claim after delivery 0311 Maintenance 10,000 miles 0055 Repair as instructed Blank Must be blank 444 03 11 00 ** Maintenance 10,000 miles, select as causal ** Refer to ElsaPro for details. Note: There will be no reimbursement by Volkswagen for the usage of shop supplies or for fluid top off associated with the Carefree Maintenance Program. Scheduled Maintenance Interval Details Refer to ServiceNet > Owner’s Manual and Maintenance > Maintenance Cards for scheduled maintenance interval details. Scheduled Maintenance End Date and End Mileage The 10,000 mile (10K) scheduled maintenance is the only scheduled maintenance interval covered under the Carefree Maintenance program for the MY 2015 and newer VW e-Golf. Claims for that scheduled maintenance interval will be paid in SAGA up to 15 months or 15,000 miles, whichever occurs first. This does not in any way change the length or terms of the New Vehicle Limited Warranty. Claim Administration Fee A claim administration fee does not apply for the MY 2015 and newer VW e-Golf. Questions For any questions regarding this communication, please contact the Warranty Helpline at 1-866-306-8447 or [email protected]. Page 1 of 1 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.