NTB17-086

Classification:
Reference:
EC17-012
Date:
NTB17-086
July 25, 2017
2016 – 2017 TITAN AND TITAN XD
IGNITION WILL NOT TURN OFF
APPLIED VEHICLES:
2016 Titan XD (A61) not equipped with remote start
2017 Titan and Titan XD (A61) not equipped with remote start
APPLIED VIN // DATE: 2016 Models: All VINs and Dates
2017 Models built before:
1N6(*)A1(***)HN 541812 // March 29, 2017
IF YOU CONFIRM
While driving, the “Key System Error” warning displays,
Key System Error:
See Owner’s Manual
and
When parking the vehicle and pushing the Start/Stop switch,
the ignition/engine does not turn OFF,
and
The connector cap for the hood switch harness connector
(connector E94) is missing or damaged.
NOTE: Refer to Figures A and B on the next page for examples of missing and
damaged connector cap.
ACTION
Replace the hood switch harness connector (connector E94) with the new one (Service Kit)
listed in the Parts Information.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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Examples of Missing or Damaged Connector Cap
a. Open the engine hood and look to the passenger side of the hood latch.
Hood latch
b. Locate the hood switch harness
connector (connector E94).
c. Inspect connector for missing or
damaged cap (dummy cap).
NG – connector cap missing.
Connector
cap is missing
Figure A
Hood latch
NG – connector cap broken and partly
missing.
Connector
cap is broken
Figure B
Hood latch
OK – connector cap is in place.
Connector
cap in place
Figure C
NOTE: If this connector (E94) has a hood switch attached to it, this bulletin does not
apply. This bulletin only applies to vehicles not equipped with a hood switch.
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SERVICE PROCEDURE
1. Remove the front grille.
Front
grille
a. Release the pawls (A) and clips (B &
C) shown in Figure 1.
= Clips
= Pawl
b. Pull the front grill forward, away from
the vehicle to remove.
Figure 1
2. Locate the hood switch harness
connector - connector E94 (see Figure
2).
Hood switch
harness
connector
Hood latch
3. Release the harness connector from its
mounting location.
Figure 2
NOTE:

If this connector (E94) has a hood switch attached to it, this bulletin does not
apply.

This bulletin only applies to vehicles not equipped with a hood switch, which is
part of the remote start option.
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NTB17-086
4. Remove electrical tape and separate a few inches of wire from the corrugated cover as
shown in Figure 3.
5. Measure 1.5 inch from the connector and cut the wires (see Figure 3).
Hood switch
harness
connector
Corrugated
cover
1.5 inch
Cut here (all three wires)
Figure 3
6. On the new connector - measure 1.5 inch from the connector and cut the wires (see
Figure 4).

New connector (Service Kit) is listed in the Parts information.
1.5 inch
Cut here (all three wires)
Figure 4
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NTB17-086
7. Match the wires colors from the new connector with the wire colors from the vehicle
harness as shown n Figure 5.
New connector
Blue
Yellow
Black
Figure 5
8. Attach/connect the wires together using solder sleeve connectors.

Refer to the Solder Sleeve Instructions on pages 6 and 7.

Solder sleeve connectors are listed in the Parts Information.
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NTB17-086
Solder Sleeve Instructions
Wire
A. Strip about 10 mm of insulation from
the ends of the wires.
Wire Crimping/
Stripping Tool
J-38751-2 (or
equivalent)
TP030513
Figure 6
Solder Sleeve Connector
B. Slide a Solder Sleeve Connector over
the wire.
Stripped Wire
TP030542
Figure 7
C. Make sure the wires are securely
twisted together.
Twisted Wires
Wires
TP030514
Figure 8
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NTB17-086
Exposed
Twisted Wires
D. Position the Solder Sleeve Connector so
that the solder ring (in the connector) is
centered around the exposed twisted
wire area (see Figure 9).
Adhesive Ring
Adhesive Ring
Solder Ring
Solder Sleeve Connector
TP030543
Figure 9
E. Use the special Flameless Heat Gun—J46538 to heat the Solder Connector.
Solder Sleeve
Connector
Wire
This operation will:
 Melt the solder (silver ring inside the
Solder Sleeve Connector) into the
exposed twisted wire area.
 Melt the sealant (red rings inside solder
connector) onto the wires.
Flame-Less
Heat Gun
 Shrink the plastic sleeve onto the wires.
TP030545
Figure 10
Important Soldering Tips:
 Position the Solder Connector in the middle of the heat shield (of the Heat Gun).
 Start heating the connector from the center and move back and forth (side to side) and
around to allow even distribution of the heat to the entire connector.
 Make sure the solder completely flows into the exposed twisted wires and the
adhesive properly seals the wire insulation to the connector sleeve. Stop applying the
heat immediately after this happens.
WARNING:
 The Flame-Less Heat Gun and the Solder Connectors become HOT during the
soldering process.
 Allow the Gun and connectors to cool down before handling them.
CAUTION: Be careful not to damage the connector or wires with the heat gun:
 Do NOT apply heat for more than about 40 seconds.
 Do NOT overheat the connector or wires (i.e., severe darkening of connector sleeve or
wire insulation).
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9. Tuck the wires back into the corrugated cover and re-tape.

Use 3M/Scotch Professional Grade Vinyl Super 88 Electrical Tape ( ¾ in wide) or
equivalent.
Figure 11
10. Mount the new connector in the original location.
11. Re-install the front grille.
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NTB17-086
PARTS INFORMATION
DESCRIPTION
Service Kit
(Includes connector, wires, connector
cap, and mounting clip)
Terminal – Joint
(Solder Sleeve Connector)
PART NUMBER
QUANTITY
240R2 – EZ00A
1
24361 – 7990A
3
3M/Scotch Professional
Grade Vinyl Super 88
Electrical Tape
Shop Supply
Electrical Tape ( ¾” wide)
or equivalent (1)
(1) This product (or an equivalent) is available at many local automotive supply stores, and
many local hardware stores.
CLAIMS INFORMATION
Submit a Primary Part (PP) type claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Repair Hood Switch
(1)
RX5SAA
ZE
6J
0.4
Harness Connector
(1) Reference the electronic parts catalog (FAST or equivalent) and use the engine room
harness 24012-xxxxx as the Primary Failed Part (PFP).
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