PC507

CAMPAIGN
BULLETIN
QUALITY ACTION
Transmission Control Module Reprogram
Reference: PC507
Date: November 10, 2016
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
MY2016-17 Titan XD(A61D)
NA
4,907
November 10, 2016
NO
***** Detailed Information *****
Nissan is conducting a dealer inventory service action to reprogram and, if necessary
calibrate, the Transmission Control Module (TCM) on specific MY2016-17 Titan XD (A61D)
vehicles identified in SERVICE COMM. These vehicles are either currently in dealer inventory
or assigned and in transit to the dealer. No parts are required for this action.
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by this inventory service
action using Service Comm I.D. PC507.
2. Use the attached procedure to reprogram and, if necessary, calibrate the TCM.
Note: Dealers should continue to check new arriving inventory for applicability.
3. Dealers are requested to remedy any affected vehicle in dealer new or pre-owned
inventory to ensure customer satisfaction.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC494 | Original Document
PC507 - 2016-2017 TITAN XD
TCM REPROGRAM
SERVICE PROCEDURE
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus)
are displayed on the CONSULT PC screen.

For the Titan XD Diesel, the GR8 set to ECM power supply mode can be
attached to either 12 volt battery.
CAUTION:

Connect the GR8 to the 12V battery and set to ECM power supply
mode.
If the vehicle battery voltage goes below 12.0V or above 15.5V during
reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the
process will be interrupted and the TCM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers,
etc.) within range of the CONSULT PC and the plus VI. If Bluetooth®
signal waves are within range of the CONSULT PC during
reprogramming, reprogramming may be interrupted and the TCM
may be damaged.
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1. Park vehicle in a safe location and set the parking brake.
2. Connect the plus VI to the vehicle and open/start CONSULT-III plus.
3. Confirm the ignition is ON, with engine OFF.
4. Confirm the plus VI is recognized.

The Serial No. will display when the plus VI is recognized.
5. Select Re/programming, Configuration.
Step 4:
plus VI is
recognized
Step
5
Figure 1
2/24
6. Use arrows (if needed) to view and read all precautions.
7. Check the box confirming the precautions have been read.
8. Select Next.
Step
6
Step
7
Step
8
Figure 2
9. Select Nissan, Vehicle Name, and then the correct Model Year.

If the screen in Figure 3 does not display, skip to step 10.
Step
9
Step
9
Example
Figure 3
3/24
10. Make sure VIN or Chassis # matches the vehicle VIN.
11. If the correct VIN is displayed, select Confirm.
Step 10
Verify here
Step
11
Figure 4
12. Select Confirm.
Step
12
Figure 5
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13. Select TRANSMISSION on page 2.
Step
13
2/2
Figure 6
14. Select Reprogramming.
Step
14
Figure 7
5/24
15. When you get to the screen shown in Figure 8, confirm this bulletin applies
as follows.
a. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
xxxxxxxxxxx xxxxxx
15a: Current TCM P/N
31036 -XXXXX
xxxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
xxxxxxxxxxxxxxxxxx
Figure 8
b. Compare the P/N you wrote down to the numbers in the Current TCM
Part Number column in Table A below.

If there is a match, follow the instructions in Table A.

If there is not a match, this bulletin does not apply. Refer to ASIST
for further diagnosis.
Table A
Current TCM Part Number:
31036 -
Instructions
EZ02B, EZ02D, EZ03B, EZ03D
1. Complete the Reprogramming.
2. Perform Transmission Calibration.
1. Complete the Reprogramming
only.
EZ04B, EZ04D
 No other procedures in this bulletin
are required.
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16. Select Save.
Step
16
Figure 9
17. Use arrows (if needed) to view and read all precautions.
18. Check the box confirming the precautions have been read.
19. Select Next.
Step
17
Step
18
Step
19
Figure 10
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20. Read the Current Part Number and Part Number After
Reprogramming. They should be different.
21. Select Next.
Step 20
These numbers
should be
different
Step
21
Figure 11
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NOTE:


In some cases, more than one new P/N for reprogramming is available.

If more than one new P/N is available, the screen in Figure 12
displays.

Select and use the reprogramming option that does not have the
message “Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means
there is no reprogramming available for this vehicle. Close C-III plus and
refer back to ASIST for further diagnosis.
TRANSMISSION
xxxxx-xxxxx
xxxxx-xxxxx
xxxxx-xxxxx xxxxxxxxxxxxxxxxx
xxxxx xxxxx xxxxxxxxxxxxxxxx
Figure 12
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22. Make sure OK is highlighted green (battery voltage must be between 12.0
and 15.5 Volts).
23. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts
during reprogramming or ECM reprogramming may be interrupted and ECM
may be damaged.
Monitor battery
voltage here
Step
22
Step
23
Figure 13
10/24
24. Change the ignition to ACC mode.

Make sure the IGN status judgement changes to OK. See Figure 14 & 15.
“NG” will display until the
ignition is changed to ACC mode
Figure 14
NOTE: In the next step, the reprogramming process will begin when Start is
selected.
25. Select Start.
Monitor battery
voltage here
Step
25
Figure 15
11/24
26. Wait for both progress bars to complete.
Step
26
Figure 16
NOTE: If the message shown in Figure 17
appears, there is data stored in the plus VI.
Select “Yes” to proceed with reprogramming.
Figure 17
12/24
27. When the screen in Figure 18 displays, reprogramming is complete.
NOTE: If the screen in Figure 18 does not display (indicating that
reprogramming did not complete), refer to ECM recovery on the next page.
28. Select Next.
Step
28
Figure 18
29. Follow the on-screen instructions and change the ignition to ON mode.
Figure 19
NOTE:
 In the next step (page 15), you will perform DTC erase.
 This operation is required before C-III plus will provide the final
reprogramming confirmation report.
13/24
ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming
does not complete.
If reprogramming does not complete and the “!?” icon displays as
shown in
Figure 20:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 20
If reprogramming does not complete and the “X” icon displays as
shown in
Figure 21:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 21
14/24
30. Follow the on-screen instructions to Erase DTCs.
31. When the entire reprogramming process is complete, the screen in Figure 22
will display.
32. Verify the before and after part numbers are different.
33. Print a copy of this screen (Figure 22) and attach it to the repair order for
warranty documentation.
34. Select Confirm.
Step
33
31036-XXXXX
31036-XXXXX
xxxxxxxxxxxxx
xxxxxxxxxxx xxxxxx
TRANSMISSION
xxxxxxxxxxxxx
Step
33
Step
34
Figure 22
35. Disconnect the GR8 (battery charger) from the vehicle.
36. Continue to the next page – Transmission Calibration.
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Transmission Calibration
NOTE: Before continuing, refer to Table A (page 6) to confirm
Transmission Calibration is required.
1. Make sure the transmission is warm.

It may be helpful to take the vehicle for a drive (approximately 10
minutes) to warm the transmission.
2. Confirm the transmission fluid level is correct.

Follow the procedure for Checking the AT Fluid Level in the Electronic
Service Manual (ESM), section TM-Transaxle & Transmission.
3. Set the parking brake.
4. Chock the wheels.
5. Connect the CONSULT PC to the vehicle with the plus VI.
6. Start the engine.
7. Turn the A/C system OFF.
8. Start CONSULT-III plus (C-III plus).
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9. When the VI is recognized, select Diagnosis (One System).
Step
9
VI is
recognized
Figure 23
10. Navigate C-III plus to Transmission > Work support.
11. Select Transmission adjustment.
12. Select Start.
Step
11
Step
12
Figure 24
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NOTE:

While performing the Transmission Adjustment procedure, a screen like
the one in Figure 25 will display.

Review the call outs in Figure 25 explaining the information on this
screen.

This information will be helpful as you perform the Transmission
Adjustment procedure.

While C-III plus is performing automatic adjustments, you will hear and
feel the transmission changing gear position.
Instructions for current step or
action.
If the procedure stops or is
interrupted, the action needed
to continue the procedure will
be displayed here.
Waiting indicates input or action
from you is needed.
Executing indicates C-III plus is
performing actions.
Other items indicating status
such as engine speed not
ready, or brake switch not ready
may be displayed here.
Figure 25
Arrow will turn blue indicating
procedure progress.
18/24
Scroll to see all
instructions for
current step or
action.
NOTE: There are 4 adjustment procedures within the Transmission Adjustment.
First Adjustment Procedure
13. Confirm the following conditions (refer to the C-III plus screen):

Shift position: D

Transmission fluid temperature: 75°C (167°F) – 90°C (194°F)

Output speed: 0 rpm

Engine speed (control): 600 tr/min (rpm) or more

Brake switch (control): On
14. When the above conditions are met, select Start.

Current status will change from Waiting to EXECUTING.
NOTE: If current status indicates EXECUTING, wait (about 3 minutes) for
the first adjustment procedure to complete.
15. Wait for the first adjustment procedure to complete (about 3 minutes).

When complete, current status will change to Waiting.
Step
14
Figure 26
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Second Adjustment Procedure
16. Confirm the following conditions (refer to the C-III plus screen):

Shift position: D

Transmission fluid temperature: 75°C (167°F) – 90°C (194°F)

Output speed: 0 rpm

Engine speed (control): 1,250 – 1,750 tr/min (rpm)

Brake switch (control): On
17. When the above conditions are met:

Current status will change from Waiting to EXECUTING.

Keep the rpm about 1,500 so that when the rpm drops, caused by
transmission shifts, it will not interrupt the procedure.

If the procedure is interrupted, follow the on screen instructions (which
includes turning the ignition OFF and back ON) and then start from the
beginning (step 13).
NOTE: Keeping the rpm in the correct range is a bit challenging, and may
take a few tries (practice) to get it right.
18. Wait for the second adjustment procedure to complete.

When complete, current status will change to Waiting.
Figure 26
20/24
Third Adjustment Procedure
19. Confirm the following conditions (refer to the C-III plus screen):

Shift position: R

Transmission fluid temperature: 75°C (167°F) – 90°C (194°F)

Output speed: 0 rpm

Engine speed (control): 600 tr/min (rpm) or more

Brake switch (control): On
20. When the above conditions are met:

Current status will change from Waiting to EXECUTING.
21. Wait for the third adjustment procedure to complete.

When complete, current status will change to Waiting.
Figure 27
21/24
Fourth Adjustment Procedure
22. Confirm the following conditions (refer to the C-III plus screen):

Shift position: R

Transmission fluid temperature: 75°C (167°F) – 90°C (194°F)

Output speed: 0 rpm

Engine speed (control): 1,250 – 1,750 tr/min (rpm)

Brake switch (control): On
23. When the above conditions are met:

Current status will change from Waiting to EXECUTING.

Keep the rpm about 1,500 so that when the rpm drops, caused by
transmission shifts, it will not interrupt the procedure.

If the procedure is interrupted, follow the on screen instructions and start
from the beginning (step 13).
24. Wait for the fourth adjustment procedure to complete.

When complete the screen in Figure 29 (next page) will display.
Figure 28
22/24
25. When the Transmission Adjustment has completed (see Figure 29), shift the
transmission to Park.
26. Turn the ignition OFF.
27. Select End.
Step
27
Figure 29
28. Disconnect the Consult III from the vehicle, release the vehicle and submit
claim using the claims information below.
23/24
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC507
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Reprogram Transmission
Control Module
Reprogram Transmission
Control Module and Perform
Adjustments
Op Codes
PC5070
PC5071
24/24
CM
PC507
ZZ
99
Flat Rate Time
0.6 Hr
1.1 Hrs