A171559 2030197-

Technical Service Bulletin
17 Engine oil consumption - Customer complaints, 3.0T TFSI Model Year 2009 - 2012
17 15 59 2030197/14 March 17, 2015. Supersedes Technical Service Bulletin Group 17 number 15-55 dated
February 9, 2015 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S4, S5 cabriolet,
A6, A7, Q7
2009 - 2012
All
3.0 TFSI
Condition
REVISION HISTORY
Revision
Date
Purpose
14
-
Revised Warranty (Added model year 2009 - 2011 A6)
13
2/9/2015
Revised Warranty (Updated Labor Operations)
12
11/7/2013
Revised Warranty (Changed TUs for oil consumption measurement)
Customer complains of excessive oil consumption.
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual for
specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue, and the oxidation level of the oil.
Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively
influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for
example: stop and go traffic with extended idle periods.
Production Solution
Crankcase pressure reduction starting with model year 2013.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Upon customer complaint of excessive engine oil consumption, proceed as follows:
1. Replace crankcase pressure regulating valve (follow Elsa >> Engine >> Engine Mechanical >> 17
Lubrication >> Removal and Installation >> Cover with Oil Separator) with part number 06E103547H.
Tip: Capture coolant for reuse.
Warning:
Do not perform the SVM code while the fuel lines are not connected, because the fuel pump may be
activated. This is to prevent fuel from spraying out of any open lines.
2. Update the Engine Control Module software using SVM action code as listed in the table below these
instructions. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM),
operating instructions.
3. Perform Oil Consumption Test, part one:
Tip: If electronic oil consumption test is not available for this model, perform the test with the
conventional scale/oil weighing method. See TSB 2018550 for instructions for the conventional
scale/oil weighing method.
Ensure that vehicle is on a level surface. In ODIS, follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Select Control Modules, then right-click on 01-Engine Electronics. Select Guided Functions >> 01 –
Oil consumption measurement (electronic m., idle).
4. Advise the customer to return the vehicle to the dealership for part two of the Oil Consumption Test if
the low oil level warning light illuminates. The customer should not add any oil.
5. If the customer returns the vehicle to the dealership due to the low oil level warning light illuminating,
perform Oil Consumption Test, part two:
Ensure that vehicle is on a level surface. In ODIS, follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Select Control Modules, then right-click on 01-Engine Electronics. Select Guided Functions >> 01 –
Oil consumption measurement (electronic m., idle).
6. Contact Audi Technical Assistance Center (TAC) with all test results. Attach both the GFF logs to the
TAC ticket prior to contacting a TAC consultant.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Model
A6
(2009 – 2011)
S4 & S5 Cab
(2010 – 2012)
A6 & A7
(2012)
Q7
(2011 - 2012)
Engine
Old Software
Part Number
Old Software
Version
New Software
Part Number
CCAA
4F1910551A
All
4F1910551D
0050
01A092
CCBA
8K0907551 A &
B
All
8K0907551D
0003
01A092
CGXB
4G0907551A
All
4G0907551A
0007
01A092
CJWB
4L0910551K
0010
4L0910551K
0040
CJWC
4L0910551A
0010
4L0910551A
0050
CJWE
4L0910551J
0010
4L0910551J
0040
© 2015 Audi of America, Inc.
New Software SVM Action
Version
Code
01A092
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Tip: Use VAS 6150/X & VAS 6160/X with ODIS Service and current online updates.
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
1055
Damage Code:
0010
Labor Operations:
Q7:
Pressure regulating valve remove+reinstall
1050 1989
160 TU
Fuel rail remove+reinstall
2441 2089
90 TU
Compressor remove+reinstall
2114 1939
160 TU
Pressure regulating valve remove+reinstall
1050 1991
130 TU
Fuel rail remove+reinstall
2441 2091
90 TU
Compressor remove+reinstall
2114 1941
190 TU
Pressure regulating valve remove+reinstall
1050 1941
370 TU
Fuel rail remove and install
2441 1991
50 TU
Fuel system pressure decrease
2003 0091
10 TU
Pressure regulating valve remove+reinstall
1050 1991
130 TU
Fuel rail remove and install
2441 2091
90 TU
Compressor remove and install
2114 1941
160 TU
1716 0199
Time on GFF
diagnostic log
(Max 150 TU)
S4, S5 Cabriolet:
A6 (Model year 2009 - 2011):
A6, A7 (Model year 2012):
All:
Start oil consumption measurement, Part 1 (If using
electronic test)
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Oil consumption measurement, Part 2 (If using electronic
test)
1716 0299
Time on GFF
diagnostic log
(Max 150 TU)
Start oil consumption measurement, Part 1 (If using scale
weighing method)
1716 0199
90 TU
Oil consumption measurement, Part 2 (If using scale
weighing method)
1716 0299
60 TU
Fuel bleed
2003 00XX
See Elsa
SVM software update
2470 2599
50 TU
GFF – Checking and clearing fault codes included in
existing labor operations
0150 0000
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
No allowance
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2030197/14
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Parts Number
Part Description
Quantity
06E103213
Vent Tube
1
06E103547H
Crankcase pressure regulating valve
1
06E998907E
Repair kit
6
N 90316802
O-Ring Seal
1
079129717B
Seal
6
079129717D
Seal
6
G 013A8J1G
Coolant for top off
0.3
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2030197) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.