A011508 2030580-

Technical Service Bulletin
01 Sporadic vehicle no start (DTC P170100, P157000)
01 15 08 2030580/12 February 17, 2015. Supersedes Technical Service Bulletin Group 01 number 15-06 dated
January 16, 2015 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, A8
2012 - 2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
12
-
Revised header data (Added model year)
11
1/16/2015
Revised Warranty (Updated Damage Code)
10
9/18/2014
Revised Production Solution (Added solution)
Revised Service (SVM code)
Revised Warranty (Service number)
9
5/21/2014
Revised Production Solution (Added solution)
Revised Service (Added additional instruction)
8
1/3/2014
Revised Warranty (Updated SRTs & changed labor division)
7
8/1/2013
Revised Warranty (Updated SRTs)
6
5/13/2013
Revised Warranty (Updated SRTs)
5
5/8/2013
Revised header data (Increased vehicle population)
Revised Service (Adjusted procedure to include additional vehicles)
4
12/7/2012
Revised Service (Added SVM Code)
3
10/4/2012
Revised header data (Adjusted to include early model year 2012 C7 vehicles)
2
8/20/2012
Revised header data (Updated VIN)
1
8/20/2012
Original publication
• The customer complains that the vehicle sporadically cannot be started.
• The yellow gearbox warning light may be illuminated.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
• One or both of the following DTCs may be present:
• DTC P157000 (Control Module Locked, sporadic) - in the engine control module, J623 (address word 01)
• DTC P170100 (Transmission control module locked, sporadic) - in the transmission control module, J217
(address word 02)
Technical Background
The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in the
condition.
Production Solution
Improved software for the comfort system central control module, J393 (address word 46).
Service
• For A6/A7 vehicles before VIN DN021776, or for A8 vehicles before VIN DN005692, replace the affected
remote key and perform the SVM code below.
• For A6/A7 vehicles after VIN DN021776, or for A8 vehicles after VIN DN005692, only perform the SVM code
below.
SVM Update Instructions
1. Follow all instructions in the TSB, 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the comfort control system module, J393 (address word 46), using the SVM action code as listed in the
table below if necessary.
Model
Old Software Part
Number
Old Software
Version
New Software
Part Number
New Software
Version
(or higher)
SVM Code
Input
A6,A7,A8
Varies
< 433
Varies
560
46A013
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
5708
Damage Code:
0040
Labor Operations:
Replace affected key (if necessary)
5708 5550
10 TU
Update comfort control system module using SVM code
5789 2599
30 TU
GFF (if key was replaced)
0150 0000
80 TU
GFF (if no key was replaced)
0150 0000
30 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2030580/12
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
See ETKA for the latest key part number
Key
1 (if necessary)
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2030580) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.