A481564 2021189-

Technical Service Bulletin
48 Generation 3 power steering - steering stiff after engine start
48 15 64 2021189/5 February 26, 2015. Supersedes Technical Service Bulletin Group 48 number 13-37 dated
February 28, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2009 - 2013
All
Not Applicable
TT
2009 - 2013
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised Service (Updated SVM code)
4
2/28/2013
Revised Warranty (Changed labor operations code)
Revised Service (Added new SVM code)
Revised header data (Added model years)
3
9/30/2011
Revised Service (Added new SVM code and model year 2010)
2
11/11/2009
Revised Service (TT Old Software Version corrected)
Revised Warranty
1
8/14/2009
Original publication
• Steering feels stiff after engine start on vehicles with generation 3 steering.
• The following entries may be stored in the power steering control module, J500 (address word 44):
• DTC 16344 with fault symptom 14 (Control module - faulty)
• DTC 16353 with fault symptom 14 (Control module - faulty)
• DTC 16355 with fault symptom 14 (Control module - faulty)
• DTC 16347 with fault symptom 07 (Control module - short circuit to ground)
• DTC 16347 with fault symptom 14 (Control module - faulty)
Technical Background
Incorrect software.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
New software.
Service
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the power steering software of the power steering control module, J500 (address word 44) using the
SVM action codes as listed in the tables below, if necessary.
The tester may display a note stating that update programming must be performed on two control modules.
The updates should be installed in the order proposed by the tester.
Vehicles with software level below 2901 must first be updated to software level 2901 using the appropriate SVM
code from following table:
Model
Old Software
Part Number
Old Software
Version
New Software Part
Number
New Software
Version
SVM Action
Code
TT
-
Below 2901
-
2901
8J44A001
A3
-
Below 2901
-
2901
8P44A001
Vehicles with software level 2901 or higher (but below 3305) use the appropriate SVM code from following table:
New Software
Version
Old Software
Part Number
Old Software
Version
New Software Part
Number
TT
-
2901 or above
(but below 3305)
-
3305
44A001
A3
-
2901 or above
(but below 3305)
-
3305
44A001
Model
(or higher)
SVM Action
Code
3. After the SVM update, adapt the power steering control module, J500 (address word 44), through Guided
Fault Finding.
4. Calibrate steering angle sensor G85.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
4835
Damage Code:
0039
Labor Operations:
Update power steering control module software
0150 0000
Time stated on
diagnostic
protocol
(100 TU max)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2021189/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.