Service Bulletin

Service Bulletin Details

Public Details for: Service Bulletin

Service bulletin - in below-freezing weather, there is a pop or clunk from the front of the vehicle while going over a bump. The front bump stops have loosened and are moving inside the top mounting cap.


- 2014 - 2013 - 2012 -

Models from 2014
2014 HONDA ODYSSEY
Models from 2013
2013 HONDA ODYSSEY
Models from 2012
2012 HONDA ODYSSEY
Service Bulletin
October 8, 2014
14-016
ATB 51032-52276 REV1 (1410)
Pop or Clunk From Front End When Driving Over Bumps in Cold
Weather
Supersedes 14-016, dated March 21, 2014; see REVISION SUMMARY
REVISION SUMMARY
Under WARRANTY CLAIM INFORMATION, the FRT was changed because the new bump stop listed under PARTS
INFORMATION is no longer glued into the bump stop damper mounting area in REPAIR PROCEDURE.
AFFECTED VEHICLES
Year
Model
2012
Odyssey
2013
Odyssey
2014
Odyssey
Trim
ALL
ALL
ALL
VIN Range
5FNRL5H..CB088500 thru 5FNRL5H..CB999999
ALL
5FNRL5H..EB000001 thru 5FNRL5H..EB060508
SYMPTOM
In below-freezing weather, there is a pop or clunk from the front of the vehicle while going over a bump.
POSSIBLE CAUSES
The front bump stops have loosened and are moving inside the top mounting cap.
CORRECTIVE ACTION
Replace both front bump stops.
PARTS INFORMATION
Part Name
Part Number
Quantity
Front Bump Stop
51722-TK8-A11
2
Flange Bolt (16 X 68 mm)
90120-SHJ-A00
4
Nut (12 mm)
90213-SHJ-L01
2
Flange Nut (10 mm)
90304-S10-024
6
Flange Nut (16 mm)
90382-SP0-003
4
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2014 American Honda Motor Co., Inc. – All Rights Reserved
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WARRANTY CLAIM INFORMATION
The normal warranty applies.
NOTE: The flat rate time is less than previously listed because you no longer have to glue the bump stop into the bump
stop damper mounting area.
Operation Number
Description
Flat Rate Time
Template ID
Failed Part Number
4141E1
Install new bump stops on
both sides (includes test drive
and alignment).
2.1 hours
14-016A
51722-SHJ-A02
Defect Code:
06201
Symptom Code: 04201
Skill Level:
Repair Technician
DIAGNOSIS
1. With the vehicle cold-soaked and the ambient temperature at 23º F or below, drive the vehicle over a road with
small bumps.
• If a pop or clunk (similar to a mallet hitting a solid metal piece) is heard from the front struts, park the vehicle
inside the shop and wait about 30 minutes to warm it up, then continue with step 2.
• If no noise is heard, this bulletin does not apply. Continue with normal troubleshooting.
2. After the suspension components have warmed up for 30 minutes, drive the vehicle on the same portion of the road
where you heard the pop or clunk.
• If there is no noise from the front suspension, continue to REPAIR PROCEDURE.
• If the same noise is heard, this bulletin does not apply. Continue with normal troubleshooting.
REPAIR PROCEDURE
1. Raise and support the vehicle.
2. Remove the front wheel.
3. Remove the wire guide rubber and the clip from the damper. Do not disconnect the wheel speed sensor connector.
4. Remove the brake hose bracket from the damper.
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5. Remove the flange nut while holding the joint pin with a hex wrench, and disconnect the stabilizer link from the
damper.
6. Remove the damper pinch bolts and flange nuts from the damper.
NOTE: Do not allow the knuckle to rotate too far outward, or the driveshaft inboard joint may come apart.
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7. Remove the cowl top wiper cover, then remove the flange nuts from the top of the damper. Do not let the
damper/spring drop down under its own weight.
8. Remove the damper/spring.
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9. Compress the damper spring, then remove the self-locking nut while holding the damper shaft with a hex wrench.
Do not compress the damper spring more than necessary to remove the self-locking nut.
10. Release the pressure from the strut spring compressor, then disassemble the damper.
11. Install the new bump stop.
12. Reassemble the damper using a new self-locking nut. Torque the nut to 70 N∙m (52 lb-ft).
13. Reinstall the damper assembly onto the vehicle using the new flange nuts and pinch bolts. Torque the flange nuts to
69 N∙m (51 lb-ft) and the pinch bolts to 175 N∙m (129 lb-ft).
14. Reconnect the stabilizer link to the damper. Torque the bolt to 79 N∙m (58 lb-ft).
15. Install the brake hose bracket to the damper. Torque the bolt to 21 N∙m (15 lb-ft).
16. Repeat steps 2 through 15 on the other damper assembly.
17. Do the front wheel alignment.
END
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