Service Bulletin
Service Bulletin Details
Public Details for: Service Bulletin
Service bulletin - in below-freezing weather, there is a pop or clunk from the front of the vehicle while going over a bump. The front bump stops have loosened and are moving inside the top mounting cap.
Models from 2014
2014 HONDA ODYSSEY |
Models from 2013
2013 HONDA ODYSSEY |
Models from 2012
2012 HONDA ODYSSEY |
Service Bulletin October 8, 2014 14-016 ATB 51032-52276 REV1 (1410) Pop or Clunk From Front End When Driving Over Bumps in Cold Weather Supersedes 14-016, dated March 21, 2014; see REVISION SUMMARY REVISION SUMMARY Under WARRANTY CLAIM INFORMATION, the FRT was changed because the new bump stop listed under PARTS INFORMATION is no longer glued into the bump stop damper mounting area in REPAIR PROCEDURE. AFFECTED VEHICLES Year Model 2012 Odyssey 2013 Odyssey 2014 Odyssey Trim ALL ALL ALL VIN Range 5FNRL5H..CB088500 thru 5FNRL5H..CB999999 ALL 5FNRL5H..EB000001 thru 5FNRL5H..EB060508 SYMPTOM In below-freezing weather, there is a pop or clunk from the front of the vehicle while going over a bump. POSSIBLE CAUSES The front bump stops have loosened and are moving inside the top mounting cap. CORRECTIVE ACTION Replace both front bump stops. PARTS INFORMATION Part Name Part Number Quantity Front Bump Stop 51722-TK8-A11 2 Flange Bolt (16 X 68 mm) 90120-SHJ-A00 4 Nut (12 mm) 90213-SHJ-L01 2 Flange Nut (10 mm) 90304-S10-024 6 Flange Nut (16 mm) 90382-SP0-003 4 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2014 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 5 WARRANTY CLAIM INFORMATION The normal warranty applies. NOTE: The flat rate time is less than previously listed because you no longer have to glue the bump stop into the bump stop damper mounting area. Operation Number Description Flat Rate Time Template ID Failed Part Number 4141E1 Install new bump stops on both sides (includes test drive and alignment). 2.1 hours 14-016A 51722-SHJ-A02 Defect Code: 06201 Symptom Code: 04201 Skill Level: Repair Technician DIAGNOSIS 1. With the vehicle cold-soaked and the ambient temperature at 23º F or below, drive the vehicle over a road with small bumps. • If a pop or clunk (similar to a mallet hitting a solid metal piece) is heard from the front struts, park the vehicle inside the shop and wait about 30 minutes to warm it up, then continue with step 2. • If no noise is heard, this bulletin does not apply. Continue with normal troubleshooting. 2. After the suspension components have warmed up for 30 minutes, drive the vehicle on the same portion of the road where you heard the pop or clunk. • If there is no noise from the front suspension, continue to REPAIR PROCEDURE. • If the same noise is heard, this bulletin does not apply. Continue with normal troubleshooting. REPAIR PROCEDURE 1. Raise and support the vehicle. 2. Remove the front wheel. 3. Remove the wire guide rubber and the clip from the damper. Do not disconnect the wheel speed sensor connector. 4. Remove the brake hose bracket from the damper. Page 2 of 5 5. Remove the flange nut while holding the joint pin with a hex wrench, and disconnect the stabilizer link from the damper. 6. Remove the damper pinch bolts and flange nuts from the damper. NOTE: Do not allow the knuckle to rotate too far outward, or the driveshaft inboard joint may come apart. Page 3 of 5 7. Remove the cowl top wiper cover, then remove the flange nuts from the top of the damper. Do not let the damper/spring drop down under its own weight. 8. Remove the damper/spring. Page 4 of 5 9. Compress the damper spring, then remove the self-locking nut while holding the damper shaft with a hex wrench. Do not compress the damper spring more than necessary to remove the self-locking nut. 10. Release the pressure from the strut spring compressor, then disassemble the damper. 11. Install the new bump stop. 12. Reassemble the damper using a new self-locking nut. Torque the nut to 70 N∙m (52 lb-ft). 13. Reinstall the damper assembly onto the vehicle using the new flange nuts and pinch bolts. Torque the flange nuts to 69 N∙m (51 lb-ft) and the pinch bolts to 175 N∙m (129 lb-ft). 14. Reconnect the stabilizer link to the damper. Torque the bolt to 79 N∙m (58 lb-ft). 15. Install the brake hose bracket to the damper. Torque the bolt to 21 N∙m (15 lb-ft). 16. Repeat steps 2 through 15 on the other damper assembly. 17. Do the front wheel alignment. END Page 5 of 5