Bulletin-Dealer
Service Bulletin Details
Public Details for: Bulletin-Dealer
Update ecm software to improve diagnostic of nvld system.
Models from 2017
2017 AUDI A5 CABRIOLET |
Models from 2016
2016 AUDI A4 |
2016 AUDI A4 ALLROAD |
2016 AUDI A5 CABRIOLET |
2016 AUDI ALLROAD |
2016 AUDI RS 5 |
Models from 2015
2015 AUDI A4 |
2015 AUDI A4 ALLROAD |
2015 AUDI A5 CABRIOLET |
2015 AUDI A6 |
2015 AUDI ALLROAD |
2015 AUDI RS 5 |
Models from 2014
2014 AUDI A4 |
2014 AUDI A4 ALLROAD |
2014 AUDI A5 CABRIOLET |
2014 AUDI A6 |
2014 AUDI ALLROAD |
2014 AUDI RS 5 |
Technical Service Bulletin 20Y4 UPDATE – ECM Software Update (FED_EMS) February 9, 2017 Model(s) Year VIN Range Vehicle-Specific Equipment A4 allroad, A4, A5 Cabriolet, A5 Coupe, Audi Q5 2015-2016 See Campaign/Action screen in Elsa None Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: Update ECM software to improve diagnostic of NVLD system. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 20Y4 code in the Elsa Campaign/Action Information screen on the day of repair. • Vehicle must be within the Federal Emissions Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background Update ECM software to improve diagnostic of NVLD system. © 2017 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service SVM Update Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Attach an appropriate battery charger to the vehicle. 3. Attach the scan tool to the vehicle using an USB cable. 4. Confirm that the scan tool is communicating with the diagnostic head by USB. If the Bluetooth symbol is shown then disconnect the diagnostic head from the vehicle and then reattach the USB cable to the diagnostic head and then reattach to the vehicle. 5. Using Flashing, perform the update using the SVM action code, 20Y4A200. 6. After the Flashing test plan has completed upload log online. © 2017 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Entry Instructions After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Fax repair order to Warranty at (905) 428-4811. Service Number Damage Code Parts Vendor Code Claim Type 20Y4 0099 002 Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Vehicle Wash/Loaner Criteria I.D. Mark labor as causal part Do not claim wash/loaner under this action 4G or 8F or 8K or 8R or 8T Check/Updated software present, no further work required Labor operation: 2706 8950 10 T.U. -ORUpdate software via SVM. Labor operation: 2470 2599 Time stated on diagnostic protocol (max 50 T.U.) © 2017 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. © 2017 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.