A701546 2041119-

Technical Service Bulletin
70 Media interface access door does not open or close
70 15 46 2041119/1 June 29, 2015.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
R8
2012 - 2015
All
Not Applicable
Condition
The access door for the media interface compartment located in the rear bulkhead of the cockpit is difficult to
open, will not open at all, or is difficult to close.
Technical Background
The media access door mechanism is broken or under tension.
Production Solution
No change in production, as the previous generation R8 production has ended. There will be a new concept for the
R8 successor.
Service
If the access door is consistently difficult to open or close, but is not damaged:
Share the following tips with the customer.
• The access door opens more easily if the release button is
pressed in a central location (Figure 1).
• The access door will close more easily and consistently if
the force applied is also more centrally located. If the door
is closed on one side or the other, the access door latch
may fail to engage.
Figure 1. Pressing the center of the release button
allows the access door to open more easily.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. Applying force more centrally allows the
access door to close more easily and consistently.
If the access door is broken:
Use the following steps to replace the access door.
1. Remove the cover for the rear bulkhead
2. Remove the two screws that retain the media access door
to the bulkhead cover (Figure 3).
3. When installing the replacement access door, ensure that
it is centrally mounted in the opening in the rear bulkhead
cover (Figure 4).
Figure 3. Location of the two screws that retain the
media access door.
Figure 4. Installation of the replacement media
access door.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
7030
Damage Code:
0017
Labor Operations:
Rear bulkhead trim remove and reinstall
7031 1902
30 TU
Replace media interface access door
7066 9999
10 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2041119/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
420867937X XXX
Cover (Use correct part number for the cover based on the VIN in ETKA to 1
ensure correct part version and color is ordered).
Additional Information
All parts and service references provided in this TSB (2011119) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.