A911592 2040579-
Service Bulletin Details
Public Details for: A911592 2040579-
Supersedes technical service bulletin group 91 number 15-84 dated may 14, 2015. During pdi, the navigation function is found to not be available. The error message ?Navigation data is invalid? Appears in the mmi. During a certain production
- 2015 -
Models from 2015
2015 AUDI A4 |
2015 AUDI A4 ALLROAD |
2015 AUDI A5 |
2015 AUDI A5 CABRIOLET |
2015 AUDI A8 |
2015 AUDI Q3 |
2015 AUDI Q5 |
2015 AUDI Q7 |
Technical Service Bulletin 91 MMI3G+ Navigation not available; error message "Navigation data is invalid" (DTC 03623 and 03677) 91 15 92 2040579/2 June 16, 2015. Supersedes Technical Service Bulletin Group 91 number 15-84 dated May 14, 2015 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4, A5, A5 Cabriolet, A8, Q3, Q5, Q7 2015 All MMI3G+ navigation Condition REVISION HISTORY Revision Date Purpose 2 - Revised header data (Added Q3) 1 5/14/2015 Initial publication • During PDI, the Navigation function is found to not be available. • The error message “Navigation data is invalid” appears in the MMI. Technical Background During a certain production period, the supplier of the MMI main unit incorrectly configured the software for the MMI. As a result, Navigation cannot be activated. Production Solution A software change for production vehicles was implemented. Service 1. Before proceeding, confirm that both of the following DTCs are present in the information electronics control module 1, J794 (address word 5F). If these DTCs are not present, this bulletin does not apply: • DTC 03677 (Release code missing) - static • DTC 03623 (Release code faulty) - static Tip: DTC 03676 may also be present, but it does not appear in all cases. © 2015 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. If both DTCs are present, replace the information electronics control module 1, J794, following the instructions in the Elsa repair manual. Tip: Use the VIN/FI search in ETKA to ensure that the correct part number is ordered. ETKA updates the part number suggestion for the information electronics control module 1 based on software updates that have already been performed on the vehicle. 3. Using ODIS, perform the Guided Fault Finding Replacement test plan for the information electronics control module 1, J794 (address word 5F). 4. After all ODIS actions are completed, perform a quick verification check of all MMI functions. Tip: If the E380-MMI control panel displays flashing LED lights on any of the control panel buttons during this repair, contact the Technical Assistance Center (TAC). This behavior can be due to mismatched software between some of the components of the MMI system (for example: the main unit is at K0814 and the control panel is at K0715) or it can be due to an incorrectly-configured MMI main unit (incorrect parameter data, coding, or adaptations). © 2015 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9196 Damage Code: 0040 Labor Operations: For A5 cabriolet, Q5, Q3, and Q7: ECM information display control head replace 9196 5500 30 TU 9196 5500 20 TU ECM information display control head replace 9196 5500 60 TU GFF 0150 0000 Time stated on diagnostic protocol For A4 and A5: ECM information display control head replace For A8: Diagnostic Time: (Max 60 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2040579/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity T10057 Radio Removal Tools 1 See ETKA J794 Information electronics control module 1 1 © 2015 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information The following repair procedure(s) may be necessary to complete this procedure: • Replacing the information electronics control module 1, J794: • For Q7: Elsa >> Repair Manual >> Electrical System>>Communication>>MMI Infotainment (USA)>>Information Electronics Control Module 1 J794, Removing and Installing • For A4, A5, A5 cabriolet, Q3, Q5, and A8: Elsa >> Repair Manual >> Electrical System>>Communication>>91 Communication>>Infotainment System>>Information Electronics Control Module 1 J794, Removing and Installing All parts and service references provided in this TSB (2040579) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2015 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.