Update Bulletin

Technical Service Bulletin
24BN UPDATE – ECM Software Update (FED_EMS)
June 17, 2015
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, A8
2015 – 2016
See Campaign/Action screen in Elsa
3.0L TFSI
Revision Summary
Updated instructions to reactivate start/stop functionality after update.
Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On Audi A6, A7 and A8 vehicles with 3.0L TFSI engines manufactured within a specific period, the ambient air
temperature sensor may be incorrectly diagnosed in the engine control unit.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 24BN code in the Elsa Campaign/Action Information screen
on the day of repair.
• Vehicle must be within the Federal Emissions Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
On Audi A6, A7 and A8 vehicles with 3.0L TFSI engines manufactured within a specific period, the ambient air
temperature sensor may be incorrectly diagnosed in the engine control unit.
© 2015 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Using Audi Flashing, update the ECM, using the SVM action code as listed in the table below.
Old Software
Part Number
Old Software
Version
New Software
Part Number
New Software
Version
SVM Action Code
(or higher)
4G2907551
4G2907551A
4H2907551A
All
4G2907551B
0001
4G2907551A
0004
4H2907551A
0005
24BNA224
If message indicating that there is a start stop system fault and it is unavailable perform the following steps.
1.
2.
3.
4.
5.
6.
Go into 01 Module OBD
Select adaptions
Select activation of start stop
Double click on entry column
Select active from drop down
Select apply. Active should now be displayed in the value column.
NOTE
If the Bluetooth wireless VAS 5054A transmitter
head is used in conjunction with a VAS tester,
the transmitter head MUST BE connected with a
USB cable to the tester.
© 2015 Audi of America, Inc.
WARNING
The Bluetooth function of the scan tool MUST
BE PHYSICALLY SWITCHED OFF prior to
performing this update. 
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
 Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number
Damage Code
Parts Vendor Code
Claim Type
24BN
0099
002
Sold vehicle: 7 10
Unsold vehicle: 7 90
Vehicle Wash/Loaner
Criteria I.D.
Do not claim wash/loaner under this action
4G
Connect battery charger.
Labor operation: 2706 8950
10 T.U.
--and-Perform software update via SVM
Labor operation: 2470 2599
Criteria I.D.
Time state on diagnostic
protocol (average 23TU)
4H
Connect battery charger.
Labor operation: 2706 8950
10 T.U.
--and-Perform software update via SVM
Labor operation: 2470 2599
© 2015 Audi of America, Inc.
Time state on diagnostic
protocol (average 23TU)
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.
Help for Claim
Entry
For questions regarding claim entry, contact Audi Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.
© 2015 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.