Dealer Letter U
Service Bulletin Details
Public Details for: Dealer Letter U
This communication is to inform dealerships of upcoming update 24bn. On audi a6, a7, and a8 vehicles with 3.0l tfsi engines manufactured within a specific period, the ambient air temperature sensor may be incorrectly diagnosed in the engine
Models from 2016
2016 AUDI A6 |
2016 AUDI A7 |
2016 AUDI A8 |
Models from 2015
2015 AUDI A6 |
2015 AUDI A7 |
2015 AUDI A8 |
Audi of America, Inc. Date: June 15, 2015 To: Audi Dealer Principal, Service Manager, and Parts Manager From: Audi Customer Protection Subject: Upcoming Update 24BN ECM Software Update 2015 - 2016 Audi A6, A7 and A8 with 3.0L TFSI Dear Audi Dealer Principal, Service Manager, and Parts Manager: This communication is to inform you of upcoming Update 24BN. What vehicles are affected? There are 11,855 Audi vehicles affected in the U.S. by this Update. Of the affected vehicles, the following are in dealer inventory: New Vehicle Inventory: 5,842 CPO Inventory: 57 What is the issue? On Audi A6, A7, and A8 vehicles with 3.0L TFSI engines manufactured within a specific period, the ambient air temperature sensor may be incorrectly diagnosed in the engine control unit. What does the repair procedure involve? Update ECM software via SVM. When will the Update be available? This Update will be visible in Elsa and ServiceNet on or about June 16, 2015. Please refer to the Elsa campaign/action screen for confirmation of whether the Update applies to each specific vehicle. Additionally, this Update is posted on Elsa and ServiceNet for additional information and complete repair instructions. Consistent with general Audi corporate policy governing Updates, Audi is not notifying consumers. (Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions.) Each vehicle should be completed when it is in to the dealer for maintenance or any other service visit. Dealer stock vehicles cannot, however, be delivered to consumers until the Update is completed. To identify any vehicles in your inventory that are affected by this Update, please run the “New and CPO Inventory Open Campaign/Action Listing” report from the OMD Web/AIM system. Dealers must ensure that every affected vehicle gets the update before delivery to consumers. Your effort is integral in reaching the highest quality expectations of Audi customers. Thank you for your cooperation and assistance in this important matter. Audi of America, Inc. 3800 Hamlin Road Auburn Hills, MI 48326 +1 248 754 5000 www.audiusa.com