PDI - 2016 TT Ro

PERFECT DELIVERY INSPECTION (PDI)
2016
TT/TTS Roadster
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure that final vehicle quality inspection is completed
 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect “Request to Initiate
Services” and AT&T Terms & Conditions have been signed. Applies only to vehicles equipped with Audi connect® (USA only)
 Deactivate the connection prompts for the online services, via
TEL function button > Settings > Connections > Data Connection > Select “Without request” (USA only)
 Inspect exterior for damage, dings, dents and surface scratches
 Check interior for cleanliness, grease marks and damage
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Repair all defects prior to customer delivery
 Check that floor mats are locked in place
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Customer Priority Topics
 Audio and entertainment system controls
 Hands-free communication
 Heating, Ventilation, Air Conditioning (HVAC)
 Navigation system
 Cruise Control
Exterior
Interior
 Demonstrate locking/unlocking vehicle with advanced key
and programming of keys. Explain to the customer that the
vehicle is set from the factory to unlock only the door that is
approached. Show them, in the MMI®, under Vehicle Settings,
where they can select their central locking preference and
adjust it to “all doors,” if preferred
 Demonstrate how to operate exterior lights
 Demonstrate how to operate the trunk lid via remote control
master key, driver’s door and trunk lid
 Explain Star (*) button on the steering wheel – If in the Preset
Station List, press the * button to cycle through presets If in
Station List, press * button to cycle through station list
 Show how to open the fuel door using the push/pull release
 Advise the customer that Audi recommends using top-tier detergent gasoline with a minimum octane rating of 91 AKI (95
RON) Required for TTS, recommended for TT
 Advise the customer to use only oil that meets Audi standards:
VW 502 00/505 00 for gasoline engines
Effective 6-19-2015-US
Version 1.0
 Demonstrate how to operate interior lights
 Demonstrate the multifunction steering wheel
 Demonstrate the driver information system and explain the
scroll function via the steering wheel controls
 Demonstrate how to adjust and activate heated mirrors
 Explain the windshield wiper and washer functions
 Demonstrate how to adjust the seats and the seat memory
function (if equipped)
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2016 TT/TTS Roadster | Audi Delivery Guidelines
Client
Interior (continued)
Introduce MMI Controls (continued)
 Demonstrate how to activate heated seats
 Demonstrate how to use the MMI® touchwheel (if equipped)
 Show mirror and steering column adjustments
 Input letters, numbers, symbols, add a space, delete a character
 Show how to adjust the seat belt
 Show how to adjust comfort arm rest
 Demonstrate glovebox operation
 Show Homelink® location and setup
 Show how to manually set the clock, daylight savings time and
time zone
 Show how to set clock and adjust time zone
 Demonstrate climate control functions, located in the air vents
 Explain the tire pressure monitoring system (TPMS), where to
find the correct pressure for each tire, and how to reset the
system in the MMI®
 “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of position”
Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Review the recommended maintenance schedule Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Provide Audi Care information
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “text to phone” features for viewing tutorials on a
smartphone or at the Audi Technology website:
www.auditechnology.com
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
Introduce MMI Controls
 Review the MMI® controls and basic functionality (function
switches, control buttons, volume dial, “MENU” button and the
“BACK” button)
Effective 6-19-2015-US
Version 1.0
Media Overview
Radio (AM/FM/SAT)
 Explain the scanning/tuning functions
 Show the customer the radio manual seek feature. Select the
FM Band > Functions. Turn control knob to Tuning/Channels
and press the knob
 Walk the customer through the steps to program favorite radio
stations (press and hold knob)
 Explain to the customer that they have a free three-month subscription to Sirius Satellite Radio and demonstrate how to get
to the satellite band. Show them the SiriusXM Satellite Radio
insert from the glove box, point out the station guide list and
demonstrate presetting a station of their choice for them
 Explain the settings for the Bang & Olufsen® system (if
equipped)
Bluetooth Capability
 Pair the customer’s phone with the vehicle and store customer’s contacts. Refer to wwwaudicom/bluetooth for compatible
phone list
 Demonstrate how to answer, ignore and end calls
 Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
 Demonstrate making a call via voice and steering wheel commands
 Demonstrate 3-way calling (enable in the MMI® under Telephone > Settings > Call options > 3-way calling)
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Demonstrate Bluetooth® audio streaming
CD/DVD Media
 Show the location and demonstrate the operation of the 2 USB
ports, 2 SD card slots, and the 35mm AUX input
 Explain CD/DVD loading/unloading
 Supported file extensions and formats per MMI® manual
Jukebox
 Hard drive capacity (10 GB)
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2016 TT/TTS Roadster | Audi Delivery Guidelines
Client
Jukebox (continued)
Audi connect® (if equipped) (continued)
 Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and maximum bitrates
 Show the customer how to use the Audi connect® app and all
of its features: Car Finder, Travel Destinations, Picture Nav,
Online Music Streaming
Video Capability
 Demonstrate Video Playback using the SD media, Jukebox, &
DVD media
 Point out that these videos can also be viewed via
wwwauditechnologycom, &
wwwaudiusacom/help/video-tutorials
Voice Controls
 Show online traffic info (INRIX®), fuel updates, weather information, and real-time news feeds
 Explain Wi-Fi® hotspot capabilities
 Have the customer set up their Wi-Fi® password via TEL >
Settings > Network connection (Wi-Fi) Settings > Select
“Password” Ask the customer to enter an easy way to
remember the password of at least eight characters Then
select “Apply Settings” to save it
 Explain the purpose of setting up a myAudi account at
myaudiusacom/Audiconnect
 Have the customer complete the speech training to allow the
Speech Dialogue System to learn and adapt to the customer’s
voice (Main Menu > Setup MMI > Speech dialog system >
Individual Voice Training)
 Explain trial period for Audi connect® and how to extend
service
 Demonstrate the Speech Dialog System by using the voice
command button on the steering wheel; e.g., accessing “Help”,
dialing a phone number, calling a contact, activating the radio,
playing a CD/DVD or Jukebox, etc
 Audi Advanced Key: Show how to start vehicle using Start/Stop
button. Explain that foot must be on brake when starting/stopping
 Demonstrate how to use External Voice Recognition by holding
the voice activation button for four seconds
Orientation Drive
 Show how to set the electromechanical parking brake
 Demonstrate rear parking sensors, rear view camera and front
parking sensors (if equipped). Customer can customize the
volume through the MMI under “Driver Assist > Parking Aid”
Navigation
 Explain Audi drive select and how to select the various modes
 Show how to input an address and a POI as the destination using the MMI® and voice commands (use Online Destinations if
equipped with Audi connect®)
 Explain Audi side assist functionality (if equipped): Show how
to adjust the side assist light brightness in the MMI®. Only
works at speeds over 19 mph (30 km/h)
 Show how to customize “route criteria” (e.g., avoid toll roads)
and “Settings”
 Demonstrate cruise control & ACC with stop & go function (if
equipped)
 Show how to manipulate the map (zoom, scroll map area)
 Activate and demonstrate navigation system (if equipped)
 Show how to repeat the last navigation announcement using
the iNav steering wheel button
 Demonstrate how to manually extend/retract the rear spoiler
 Show how to enter a stopover
 Demonstrate how to “cancel” route guidance using voice
commands (“Cancel route guidance”) and the MMI® (NAV >
Destination > Cancel)
 Show how to store a destination
Audi connect® (if equipped)
 Ensure that the customer has requested activation of Audi connect®, and activate prior to customer arrival
 Provide an overview of the Audi connect® features, including:
fuel prices, weather information, real-time news feeds, traffic
reports (via your four-year SiriusXM subscription), Twitter®,
flight information, and event information
Effective 6-19-2015-US
Version 1.0
Convertible Functionality
 Demonstrate how to open and close top with one touch operation. Top can be operated while driving up to 31 MPH, and
should only be operated with the engine running to conserve
battery power
 Demonstrate operation of the wind deflector. This feature is
more effective with the windows in the up position
 Do not leave in partial open/closed position for more than 5
minutes
 Show emergency top and storage cover manual release tool
and refer to owner’s manual for instructions
End the orientation drive in the service write-up area
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2016 TT/TTS Roadster | Audi Delivery Guidelines
Client
Service Introduction
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 6-19-2015-US
Version 1.0
Date
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