11-168-16
Service Bulletin Details
Public Details for: 11-168-16
- 2017 -
ATTENTION: CLAIMS PERSONNEL q IMPORTANT - All Service Personnel Should Read and Initial in the boxes provided, right. SERVICE MANAGER © 2016 Subaru of America, Inc. All rights reserved. GENERAL MANAGER q PARTS MANAGER q q SERVICE BULLETIN APPLICABILITY: 2017MY Legacy and Outback 2.5L and 3.6L Models NUMBER: 11-168-16 2017MY Forester 2.5L Models DATE: 11/08/16 2017MY WRX STI Models SUBJECT: Reprogramming File Availability for DTCs P013F and P014B INTRODUCTION: This bulletin announces the availability of reprogramming files to optimize the ECM. These new files will address customer concerns of Check Engine light illumination resulting from DTC P013F or P014B* being stored in the ECM memory. *DTC P014B is applicable to 3.6L models only. PRODUCTION CHANGE INFORMATION: The new logic was incorporated into production per the table below. Applicable Model LEGACY and OUTBACK FORESTER and WRX STI Date of Production Change Early October, 2016 End of September, 2016 PACK FILE APPLICABILITY: NOTE: These new files will be included in the OCTOBER, 2016 SSM Update. Model 2017MY FORESTER, 2.5L NA MT CAL 2017MY FORESTER, 2.5L NA CVT CAL 2017MY LEGACY/OUTBACK, 3.6L CVT FED/CAL 2017MY LEGACY/OUTBACK, 2.5L CVT FED/CAL 2017MY LEGACY/OUTBACK, 2.5L CVT FED 2017MY WRX STI, 2.5L Turbo PAK File Name New ECM Part Number Old ECM Part Number Decryption Keyword New CID Number 22765AH851.pak 22765AH851 22765AH850 80FA3F1D EB4L011W 22765AH861.pak 22765AH861 22765AH860 937F220A EB4J321R 22765AK31B.pak 22765AK31B 22765AK31A BA4E3E70 DB4I501D 22765AK48B.pak 22765AK48B 22765AK48A AE60B059 EB4I501C 22765AK50B.pak 22765AK50B 22765AK50A 1A3EACF0 EB4I502B 22765AK171.pak 22765AK171 22765AK170 7263F9D0 AE5W101V Continued... Bulletin Number: 11-168-16; Date 11/08/16 Page 1 SERVICE PROCEDURE / INFORMATION: • Reprogram the ECM following the normal Flashwrite procedure. Subaru of America, Inc. (SOA) highly recommends connecting the Subaru Midtronics GR8 Diagnostic Battery Charger to the vehicle and utilizing the Power Supply Mode feature anytime a vehicle control module is being reprogrammed. Follow the procedure as outlined in document GR8-1100 on STIS for use of the GR8’s Power Supply Mode: • Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all switched OFF before setting up for Power Supply Mode. • Select the correct battery type (Flooded, AGM or AGM Spiral). • Select the CCA which matches the vehicle’s battery (NOTE: OE and replacement batteries have different CCA ratings. Always confirm the battery rating before proceeding.) • If the “Charge Battery” WARNING appears, the battery MUST be charged before attempting reprogramming. • DO NOT connect the DSTi or SDI until the GR8 Power Supply mode has completed its battery test mode and the Charging Voltage has dropped to a steady 13.5 Volts on the display. • If the GR8 “beeps” or the Status Light flashes, a diagnostic charge should be performed on the battery before proceeding further. • Once Power Supply Mode reaches a steady 13.5 volts, connect the DSTi or SDI to the OBD connector and initiate the reprogramming process. • Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the voltage rises beyond 14V while programming is in process, the procedure will abort. This can indicate a need to test or charge the vehicle battery before any further attempt at programming. IMPORTANT: This information is applicable to the Midtronics GR8 Diagnostic Battery Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever. ONLY the GR8 and its Power Supply Mode feature has been tested and approved by SOA. Once the GR8 is connected to the vehicle, as long as the battery is fully charged, it takes less than 3 minutes to boot-up the charger, select Power Supply Mode, and have the battery voltage stabilized and ready for reprogramming. REMINDER: If the GR8 indicates the vehicle’s battery must be charged, charge the battery using the GR8 before proceeding to reprogram the vehicle. NOTE: Control module failures as a result of battery discharge during reprogramming are not a matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose per the procedure outlined in the applicable Service Manual. Continued... Bulletin Number: 11-168-16; Date 11/08/16 Page 2 WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited, an applicable Emission Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description MFI OBDII ECM Reprogramming Labor Operation # A455-288 Fail Code UPG-48 Labor Time 0.4 IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came in with on the repair order before reprogramming and, make sure to list the NEW CID for any newly-installed programming (as confirmed from the actual control module AFTER installation). The NEW CID MUST also be noted on the repair order as this information is required for entry in the Miscellaneous Detail field during claim submission. NOTE: The pack file listings provided in this bulletin are the latest available at the time of publishing. Updates are often released thereafter without revision to the original bulletin. For this reason, it is critical to always have the latest version of Select Monitor software installed on your system. You can confirm if a later version is available by entering the CID listed in this bulletin into FlashWrite. If a newer CID is shown as available in FlashWrite, reprogram using that file. IMPORTANT REMINDERS: • • • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. Always check for any open recalls or campaigns anytime a vehicle is in for servicing. Always refer to STIS for the latest service information before performing any repairs. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Bulletin Number: 11-168-16; Date 11/08/16 SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Page 3