VWP-17-01

Warranty Information
Policies and Procedures Bulletin
Number: VWP-17-01
Subject: “Extended Emissions Warranty” Limited Warranty
Extension
Date: Jan. 12, 2017
This document modifies the
Volkswagen Warranty Policies
and Procedures Manual.
For Volkswagen 2.0L TDI vehicles repaired by the emissions modification recall, the following warranty
extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
For the following Volkswagen 2.0 L TDI engine vehicles repaired by the emissions modification recall, a
warranty extension is applicable as defined below.
 2015 MY Beetle with engine code CVCA
 2015 MY Beetle Convertible with engine code CVCA
 2015 MY Golf with engine code CRUA
 2015 MY Golf SportWagen with engine code CRUA
 2015 MY Jetta with engine code CVCA
 2015 MY Passat with engine code CVCA
Warranty Period
Once the updated emissions control system software has been installed, Volkswagen will extend the Emissions
Control Systems Warranty for certain emissions-related components. The warranty period for the “Extended
Emissions Warranty” is the greater of:
 11 years or 162,000 miles, whichever occurs first, from the vehicle’s original in- service date; OR
 5 years or 60,000 miles, whichever occurs first, from the date and mileage of Phase 1 of the emissions
modification. At the time of the subsequent Phase 2 modification, the extended warranty will be
honored for 5 years or 60,000 miles, whichever occurs first, from the date and mileage of the
completion of Phase 2.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company”
car, on the date such vehicle was first placed in service.
Transferability
This warranty extension is fully transferable to subsequent owners.
What Does this Warranty Extension Cover
The “Extended Emissions Warranty” limited warranty extension consists of two parts, the Emission Control
System Warranty and the Engine Long Block Warranty.
Page 1 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Emission Control System Warranty1
The emissions control system warranty covers all components which are replaced as part of the emissions
modification and any component which can reasonably be impacted by effects of the emissions modification.
The warranty includes the following parts or systems:
 The entire exhaust after treatment system, including the Diesel Oxidation Catalytic Converter, the
Diesel Particulate Filter, the Selective Catalytic Reduction converter, the dosing injector and other
Diesel Exhaust Fluid system components, the exhaust flap, and all sensors and actuators;
 The fuel system, including fuel pumps, high pressure fuel rail, fuel injectors, pressure control valve, and
all sensors and actuators;
 The EGR system, including EGR valves, EGR cooler, EGR filter, EGR temperature sensor, all related
hoses and pipes, and all sensors and actuators;
 The charge air temperature sensor and air-mass sensor;
 The turbocharger, including the turbocharger damper; and
 The On-board Diagnostic (OBD) system, including SCR DEF quality sensor.
Engine Long Block Warranty2
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block,
crankshaft, cylinder head, camshaft, and valve train.
What is Not Covered Under this Warranty Extension
This warranty extension will not cover:
 Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or parts
that alter the performance of the engine, engine controls, or exhaust system, such as the installation of
engine management components (“chipped” or “tuned” ECMs) not approved by Volkswagen.
 Other conditions unrelated to the emissions modification that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition. Any
repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to bring the
vehicle’s emission system up to factory specifications are not covered by this warranty extension.
 Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle
misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these other
conditions or (2) required to bring the vehicle up to factory specifications, are not covered by this
warranty extension.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner’s vehicle contains information on the
limited warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully
to determine their warranty rights and obligations, as this information also applies to the coverage provided to
them in this warranty extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions
Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is
applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be
populated with the warranty extension parameters.
SAGA Warranty Claim Type
Dealers must use claim type 110 when submitting warranty claims for the “Extended Emissions Warranty”
limited warranty extension.
Page 2 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable for warranty service lasting
longer than 3 hours.
Questions
For any questions regarding this warranty extension, please contact the Warranty Helpline at 1-866-306-8447
or [email protected].
1
Sensors and Actuators Covered by Extended Warranty
Oxygen sensor
NOx sensor
DPF – Differential pressure sensor
Fuel rail pressure sensor
AdBlue level sensor
AdBlue tank temperature sensor
AdBlue quality sensor
Accelerator position sensor MT
Accelerator position sensor AT
Throttle valve position sensor
Exhaust flap position sensor
Ambient air temperature sensor
Coolant temperature sensor engine
upstream
Coolant temperature sensor engine
downstream
Fuel temperature sensor
Exhaust gas temperature sensor
upstream turbocharger
Exhaust gas temperature sensor
upstream DOC
Exhaust gas temperature sensor
upstream PM trap
Exhaust gas temperature sensor
downstream PM trap
Exhaust gas temperature sensor
downstream LP EGR cooler
Boost pressure sensor
Cylinder pressure sensor/glow plug
Crankshaft position sensor
2
Long Block Components Covered by Extended Warranty
Block/crankcase
Crankshaft
Freeze plug
Crankshaft bearing
Piston
Crankshaft oil seal
Piston with rings
Balance shaft
Piston pin
Balance shaft chain
Connecting rod bearings
Camshaft
Connecting rod
Camshaft bearings
Page 3 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Camshaft oil seal
Cylinder head cover
Cylinder head
Oil pump/gasket
Cylinder head gasket
Oil pan
Cylinder head bolt
Page 4 of 4
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.