Profi - 2015-047

PROFI Dealer Outbound Information Request Form
MY(s) Affected:
Vehicle Model(s):
2015-2016
Golf SportWagen
VIN Range (if applicable):
All
Engine Code(s):
All
Gearbox (Manual / Automatic):
All
Issue ID #
2015-047
Photos (if applicable):
Issue Description / Symptom:
Water leak from sunroof / water stains on headliner.
Workshop Problem Validation Procedure:
Inspect vehicle for loose or pinched sunroof drain tubes.
Required Actions:
If a loose or pinched sunroof drain tube is found to be the cause of the complaint,
please obtain pictures showing the condition of the sunroof drain tube and the location
of the pinched/disconnected drain on the vehicle. Please send pictures and vehicle
VWoA Contact Information:
information in to the Profi inbox with the title "2015-047 Golf SportWagen Sunroof
Requestor:
Drain Tube."
Please repair the vehicle as needed.
E-mail:
jeffrey.zimmerman@vw .com
Phone Number:
248-754-4340
Alternative Contact:
Kevin Lentzer
E-mail:
Phone Number:
Volkswagen Group of America Quality Monitoring
Jeff Zimmerman
kevin.lentzer@vw .com
248-754-5901