V551602 2038992
Service Bulletin Details
Public Details for: V551602 2038992
Document discusses electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside) because of water ingress via the seal of the license plate lights. Examples of how the issue service can be documented,
- 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 - 1999 -
Models from 2010
2010 VOLKSWAGEN JETTA |
Models from 2009
2009 VOLKSWAGEN JETTA |
Models from 2008
2008 VOLKSWAGEN JETTA |
Models from 2007
2007 VOLKSWAGEN JETTA |
Models from 2006
2006 VOLKSWAGEN JETTA |
Models from 2005
2005 VOLKSWAGEN JETTA |
Models from 2004
2004 VOLKSWAGEN JETTA |
Models from 2003
2003 VOLKSWAGEN JETTA |
Models from 2002
2002 VOLKSWAGEN JETTA |
Models from 2001
2001 VOLKSWAGEN JETTA |
Models from 2000
2000 VOLKSWAGEN JETTA |
Models from 1999
1999 VOLKSWAGEN JETTA |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta 1999 – 2010 All All All All Condition 55 16 02 February 8, 2016 2038992 Supersedes Technical Bulletin V551404 dated December 4, 2014 to include additional model and model year applicability. Corrosion on the Rear Lid around License Plate Lights Figure 1: Corrosion on and around the license plate light Note: To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual. Documentation required per Warranty Policies and Procedures Manual. For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information only. Technical Background Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside) because of water ingress via the seal of the license plate lights. Page 1 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Production Solution Not applicable. Service Procedure: 1a. Repair (Remove corrosion and restore paint structure). Only perform this operation if the total repair cost is 80% or less of the total replacement cost. Or 1b. Replace the rear lid. Note: Steps 2-3 should be completed whether the rear lid is repaired or replaced. 2. Seal off contact surface and screw holes of license plate lights with butyl sealing cord (part number: AKL 450 005 05). 3. Replacement of license plate lights. 1a. Repair (Remove corrosion and restore paint structure) Remove the license plate lights from the rear lid according to the repair manual. See Repair Group 94 in Elsa. Remove all trim panels from the rear lid to prepare for corrosion removal according to the repair manual. See Repair Group 70 in Elsa. Remove the corrosion on the rear lid contact surface around the license plate light (inside and outside) with a pneumatic brush grinder. Note: If through-corrosion (perforation) is not present, rear lid replacement will only be accepted if it qualifies per the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “80% rule”). Prepare the rear lid for painting according to manufactures guidelines - it is not necessary to remove the glass. Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced). Repaint the rear lid according to manufactures guidelines. Page 2 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 1b. Replace the rear lid Replace the rear lid according to the repair manual. See Repair Group 55 in Elsa. 2. Additionally seal the contact surface of the license plate lights with butyl sealing cord (part number: AKL 450 005 05). Apply butyl sealing cord (0.2 cm x 20 cm) on the contact surface and attachment area of the license plate lights (Figure 2 and 3 in green). Figure 2) License plate light, butyl sealing cord areas Figure 3) License plate light, contact surface and hole sealed with butyl sealing cord Page 3 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 3. Replacement of the license plate lights Install the new license plate lights in the rear lid according to the repair manual. See Repair Group 94 in Elsa. Remove any excess butyl sealing cord. Install all trim panels for the rear lid according to the repair manual. See Repair Group 70 in Elsa. Warranty Note: Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair Acceptance request). Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on file at the Dealership for audit purposes. Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms. This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is for information only. This bulletin may be provided to outside shops to ensure the proper repair is completed. Note: Claim Processing Options Option 1: Utilize the attached form examples and interactive forms on WISE to assist with calculating the reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim. Note that miscalculations are subject to claim adjustment. For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion. Option 2: Email repair estimates to [email protected]. The Paint and Corrosion Team will calculate the warranty allowance and complete the required form(s) on behalf of the dealer. Page 4 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta 1999-2010 All All All All SAGA Coding Claim Type: 1601) Damage Service Number: Code 5559 0003 Parts Manufacturer HST Damage Location (Depends on Service No.) -- 030 Jetta (1K2, 9M2) 030 2) Repair Please use the following part number in “Outside Materials” 4) LACKMATF: Paint and Materials MU @ $12 per unit Epoxy Primer (Locally Sourced) Claim Dollar Amount (MAX: $40) Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: - L0010000: External Painting-straight color - L0020000: External Painting-metallic/2-layer Claim Dollar Amount - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: - A0041000: Body Shop repair no paint Claim Dollar Amount Replace Please use the following part number in “Outside Materials” 4) LACKMATF: Paint and Materials MU @ $12 per unit Please use the following Labor Operation in “Outside Labor” 4) Page 5 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Select the appropriate Labor Operation below: - L0010000: External Painting-straight color - L0020000: External Painting-metallic/2-layer Claim Dollar Amount - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: Claim Dollar Amount - A0041000: Body Shop repair no paint Causal Part: L00#0000 Diagnostic Time 4) GFF Time expenditure 01500000 = 00 TU max. NO Road Test 01210002 = 00 TU NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU NO Claim Comment: Input “As per Technical Bulletin 2038992” in comment section of Warranty Claim. 1) For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only 2) Corrosion claim vendor code will be the damage location. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. 5) See attachment “srt_ref_table.pdf” for labor time reference. Page 6 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools Replace Part number Designation 1K5 827 025 AP Rear Trunk 1JM 827 025 (D) Rear Trunk Repair and Replace AKL 450 005 05 Butyl sealing cord (Quantity 0.1) 6Q6 955 758 A Seal 3B5 943 021 A or 1J5 943 021 D License Plate Lights Always refer to ETKA for proper part application. No Special Tools Required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 7 of 7 Plus attachments. © 2016 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Paint/Corrosion Claim Form 400000 Dealer No. Repair Order No. 910000 VIN (17-Digits) 3VWBA71K18M167634 Color No. (4-digit ElsaPro Paint No.) LR9A Dealer Labor Rate If repeat repair, provide explanation in box below: 100.00 Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5559 0003 030 030 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint trunk lid Paint Labor Operation(s) No No Time Units Mat'l Units 55907953 130 51017173 160 9 Verify ALL Labor Operation Time Units and Material Units If both fenders are affected, the prep time should be entered on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description EPOXY Part Qty Epoxy Primer Part Price per Unit 1 $ Total Part Price 40.00 Example Part Qty and Part Price per Unit only All other parts should be claimed separately in the SAGA claim Description of Repair Outside Material 55901900 70 Remove and install 2 rear lights 94312010 30 Replace rear lock mechanism 55571950 10 Remove and Install rear lid trim 70871900 20 Remove and install rear emblem 66511900 20 Remove and install rear lettering 66502000 20 Remove corrosion on rear lid 55906300 100 Wax body 51017500 30 Example Time Units Part Amount Subtotal $ 40.00 Body Labor Subtotal 300 $ 108.00 Total TU/MU 590 Total Parts Amount $ 148.00 Authorization Date TB 2038992 Authorization valid until: Warranty VW Representative Name (printed) 9 Time Units Total Paint Material Amount VW Representative Authorization No. Repair/Replace Labor Operation(s) 290 Remove and Install trunk lid Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. LACKMATF Paint Subtotal VW Representative Signature 9 L00#0000 $ 290.00 A0041000 $ 300.00 Parts and Materials: $ 148.00 Total: $ 738.00 Paint/Corrosion Claim Form Dealer No. 400000 Repair Order No. 910000 VIN (17-Digits) 3VWBA71K18M167634 Color No. (4-digit ElsaPro Paint No.) LR9A 100.00 Dealer Labor Rate If repeat repair, provide explanation in box below: Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5559 0003 030 030 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint trunk lid Paint Labor Operation(s) No No Time Units Mat'l Units 55906150 130 51017153 160 9 Verify ALL Labor Operation Time Units and Material Units If both fenders are affected, the prep time should be entered on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Part Price per Unit Total Part Price Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 290 9 Time Units Remove and Install trunk lid 55901900 70 Replace trunk lid 55905550 110 Wax body 51017500 30 Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ - Total Paint Material Amount $ 108.00 Total Parts Amount $ 108.00 VW Representative Authorization No. Body Labor Subtotal Total TU/MU Authorization Date TB 2038992 Authorization valid until: Warranty VW Representative Name (printed) VW Representative Signature 210 500 9 L00#0000 $ 290.00 A0041000 $ 210.00 Parts and Materials: $ 108.00 Total: $ 608.00 SRT Reference Table for TPI# 2038992 Repair (A5 Jetta) – Models(1K2) Body Labor Labor Operation : Remove and install trunk lid 55 90 19 00 = 70 TU Labor Operation : Remove and install 2 rear lights 94 31 20 10 = 30 TU Labor Operation : Remove and install rear lock mechanism 55 57 19 50 = 10 TU Labor Operation : Remove and install rear lid trim 70 87 19 00 = 20 TU Labor Operation : Remove and install rear emblem 66 51 19 00 = 20 TU Labor Operation : Remove and install rear letterings 66 50 20 00 = 20 TU Labor Operation : Remove corrosion on rear lid 55 90 63 00 = * TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 73 = 160 TU Labor Operation: Paint boot lid 55 90 79 53 = 130 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint boot lid 9 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF * Rear lid replacement should be considered if the total repair cost will exceed 80% of the total replacement cost. Refer to the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “ 80% rule” ). Replace (A5 Jetta) – Models(1K2) Body Labor Labor Operation : Remove and install trunk lid 55 90 19 00 = 70 TU Labor Operation : Replace trunk lid 55 90 55 50 = 110 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 53 = 160 TU Labor Operation: Paint trunk lid 55 90 61 50 = 130 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint boot lid 9 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Repair (A4 Jetta) – Models(9M2) Body Labor Labor Operation : Remove and install trunk lid 55 90 19 00 = 110 TU Labor Operation : Remove and install 2 rear lights 94 31 20 00 = 30 TU Labor Operation : Remove and install rear lock mechanism 55 57 19 50 = 10 TU Labor Operation : Remove and install rear lid trim 70 87 19 00 = 40 TU Labor Operation : Remove and install rear emblem 66 50 19 00 = 20 TU Labor Operation : Remove and install rear letterings 66 50 20 00 = 20 TU Labor Operation : Remove corrosion on rear lid 55 90 63 00 = * TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 73 = 160 TU Labor Operation: Paint boot lid 55 90 79 53 = 130 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint boot lid 6 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF * Rear lid replacement should be considered if the total repair cost will exceed 80% of the total replacement cost. Refer to the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “ 80% rule” ). Replace (A4 Jetta) – Models(9M2) Body Labor Labor Operation : Remove and install trunk lid 55 90 19 00 = 110 TU Labor Operation : Replace trunk lid 55 90 55 50 = 90 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 53 = 160 TU Labor Operation: Paint trunk lid 55 90 61 50 = 130 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint boot lid 9 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF