V931602 2041920

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
e-Golf
2015
All
All
All
All
e-Golf
2016
All
All
AU_GW900000
AU_GW909421
Condition
93 16 02 March 23, 2016 2041920 Supersedes Technical Bulletin V931601 dated January 8, 2016 to add DTC
P168F00 and production VIN break.
Update Programming, DTC(s) Stored in AW C6 High-Voltage Charger including B200000, P31EA00, and
P168F00 (U.S. Only)
Control Module (Diagnostic
Address)
DTC
DTC Description
High-Voltage Charger (C6)
B200000
Ctrl. Module faulty
High-Voltage Charge (C6)
P31EA00
Battery charger Charging module
2 faulty
High-Voltage Charger (C6)
P168F00
System malfunction
Note:
This technical bulletin must be read in its entirety before attempting the software update.
Technical Background
False DTC due to incorrect sensor threshold in High-Voltage Charger software.
Production Solution
High-Voltage Charger software 1560 in production as of VIN: AU_GW909422.
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© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Step 1: Check DTC Symptom Number:
1. Before attempting software update, the symptom number of the DTC stored in the High-Voltage charger must
be checked. The symptom number can be checked in ODIS or by viewing the ODIS diagnostic protocol.
Note:
This software update will not resolve a customer concern and should not be attempted if the symptom
number is not in the table below.
Tip:
The example below is provided only to show the location of the symptom number, and uses a fault in
address word 5F as a reference. For the purpose of this Technical Bulletin, only the symptom of faults in
address word C6 (High-Voltage charger) should be checked.
a. After running ODIS, the symptom number is available in the DTC memory list section of the Control
Modules tab.
Figure 1
b. In Figure 1 (above), the symptom number shown inside the red box is 1555.
c. In the diagnostic protocol, the symptom number is viewable by expanding the DTC memory entries
selection.
Page 2 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Figure 2
d. In Figure 2 (above), the symptom number shown inside the red box is 1555.
2. If the symptom number associated with an AW C6 (High-Voltage charger) fault is in the table below, continue
with the software update procedure.
DTC symptom numbers for which the software update procedure should be performed:
14746149
14746197
14752269
16711696
16711727
16711736
Note:
A diagnostic log showing the DTC and symptom number must be uploaded to Volkswagen via GFF
paperless or retained by the dealer (electronically or otherwise), as it may be subject to request.
3. If the symptom number associated with the fault(s) stored in AW C6 (High-Voltage charger) is not in the table
above, do not perform the software update. Follow the applicable Guided Fault Finding (GFF) test plan to resolve
fault(s).
Page 3 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Step 2: Update-Programming Procedure:
Note:
A special test plan must be performed after completing SVM update. See step 3 below.
Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”. The SVM Process must be completed in its entirety so the database receives
the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to
support the claim.
Note:
Prior to launching the ODIS service diagnostic applications and starting control module update process, confirm
tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information
Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer,
and subsequent control module failure.
When using a VAS 6150/X or 6160/X tester in conjunction with a VAS 5054A wireless transmitter head for a flash
procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to
errors during the flash procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used
on battery power alone during the programming procedure.
Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery for the duration
of the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If
the battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician
should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the
duration of the update.
WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!
Page 4 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
 Update the High-Voltage Charger using the SVM Unit code as listed in the table below:
Old Software
Old Software
New Software
New Software
SVM Unit
Part No.
Version
Part No.
Version (or
Code
higher)
5QE 915 681B
1550
5QE 915 681B
1560
3D13
The procedure can be found in GFF under Special Functions, Software version management, Adapting software.
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is
carried out that is not explicitly stated in the Technical Bulletin.
Step 3: Complete GFF Test Plan to Erase Event Memory of the High-Voltage Battery Charger Control
Module:
After successful completion of the SVM update, the test plan “Erase event memory of the high-voltage battery
charger control module – J1050 after SW update” must be performed. Follow the procedure below to complete
the test plan.
Note:
The ODIS Content Version must be 2.30.0 (released October 29, 2015) or higher to perform this test plan.
1. Select the ODIS Test Plan tab and click “Select self test…”
Figure 3
Page 5 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
2. In the Test overview pop-up, select Body>Electrical System>01-Systems capable of self-diagnosis>C6/BD –
HV Charging Concept>C6/BD – High-voltage battery charging, functions>C6 – Erase event memory of the Highvoltage battery charger control module – J1050 after SW update and click “Attach to the test plan”.
Figure 4
Figure 5
Page 6 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Figure 6
Figure 7
Page 7 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3. In the Test Plan tab, highlight the added test plan and click “Perform test…”
Figure 8
4. Follow instructions on screen to complete test plan.
5. Exit GFF.
6. During GFF exit, follow instructions to complete calibration of three-phase current drive -VX54-, if necessary.
Figure 9
7. Connect the vehicle to a charging station and confirm proper charging function.
Page 8 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
e-Golf
2015
All
All
All
All
e-Golf
2016
All
All
AU_GW900000
AU_GW909421
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
9352
Damage
Code
0039
Parts Manufacturer
HST
Damage Location
(Depends on Service No.)
-
Use applicable when
indicated in Elsa (L/R)
e-Golf
Labor Operation 3) : Charge Battery
27068950 = 10 TU
Causal Part: Select labor operation
01500000
DT2 2)
Diagnostic Time 4)
GFF Time expenditure (includes
Updating Software)
01500000 = 75 TU max.
YES
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2041920” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Page 9 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 10 of 10
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.