A661338 2035673-

Technical Service Bulletin
66 Wind noise from exterior rear view mirror
66 13 38 2035673/2 November 15, 2013. Supersedes Technical Service Bulletin Group 66 number 13-37 dated
November 4, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Q5
2009 - 2013
000001 - 999999
Q5
2014
000001 - 052276
Q7
2007 - 2013
000001 - 999999
Q7
2014
000001 - 009004
Vehicle-Specific Equipment
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Required Parts and Tools (new material)
Revised Warranty (Changed TUs)
1
11/4/2013
Initial publication
• Customer may report hearing wind noise from the front door area when the vehicle is driven at highway
speeds.
• After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors.
Technical Background
Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear
view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the
complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.
The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal
lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will
effectively mitigate the wind noise symptom for the customer.
Production Solution
Improved mirror components have been implemented in production.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Begin by removing the exterior rear view mirror
glass (Figure 1). Disconnect the electrical
connectors carefully and set the glass aside.
Figure 1.Exterior rear view mirror glass removed.
2. Remove the exterior rear view mirror cover.
Manually folding the mirror body up will aid in the
removal process (Figure 2).
Figure 2. Exterior rear view mirror manually folded.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
3. Carefully pull the lower rim of the cover away from
the mirror base. Release the two retaining clips
for the cover inside the mirror base (Figure 3).
Figure 3. Location of the retaining clips.
4. Unsnap the cover and set it aside (Figure 4).
Figure 4. Removing the mirror cover.
5. Cut two 60mm x 3mm strips of felt tape (part
number: 533863288A) (Figure 5).
Figure 5. Strips cut from felt tape.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
6. Apply the felt tape strips to the exposed area of
the mirror base, as shown at right (Figure 6 and
Figure 7).
Figure 6. Application of felt tape.
Figure 7. Felt tape applied.
© 2013 Audi of America, Inc.
Page 4 of 8
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
7. Remove the turn signal lamp from the mirror
cover (Figure 8).
Figure 8. Removing the turn signal lamp.
8. Apply strips of foam material (part number
8F0857869) into the entire channel that surrounds
the turn signal lamp, as shown at right (Figure 9
and Figure 10).
Figure 9. Turn signal lamp with sealing foam tape
installed.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Figure 10. Turn signal lamp with sealing foam tape
installed.
9. Reinstall the turn signal lamp into the mirror
cover. Reinstall the mirror cover onto the mirror
base (Figure 11).
Tip: Exercise care in the reassembly
process. Incorrect or incomplete reassembly will
cause recurrence or additional wind noise from
the mirror assembly.
Figure 11. Mirror reassembled.
Perform this modification to both exterior rear view mirrors.
Note:
If, after performing this TSB in its entirety, wind noise specifically from the exterior rear view mirrors persists,
please contact Audi Technical Assistance for further instructions.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
6655
Damage Code:
0020
Labor Operations: Modify mirror base and turn signal lamp seams – both sides 6655 9999
60 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2035673/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
533863288A
0.5
Felt strip
8F0857869
1
Sealing foam tape
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2035673) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.