PDI-2014 TT-TTS

PERFECT DELIVERY INSPECTION (PDI)
2014
TT/TTS Coupe and Roadster/TT RS
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Check interior for cleanliness, grease marks and damage.
Repair all defects prior to customer delivery
 Verify vehicle is equipped as specified and all accessories are
installed
 Check front/rear floor mats are locked in
 Verify all campaigns and updates are closed
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
 Audio and Entertainment
System Controls
 Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country.
 Hands-Free Communications
 Adjust mirrors, seats and steering column to customer preference
 Cruise Control and Operation
 Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
 Navigation System
Bluetooth Capability
Voice Controls (continued)
 Pair the customer’s phone with the vehicle
 Have the customer complete the speech training to allow the
voice recognition system to learn and adapt to the customer’s
voice (Main Menu > Set up MMI > Voice Recognition >
Individual Speech Training)
 Demonstrate making a call via voice and steering wheel
commands
 Demonstrate how to answer, ignore and end calls
 Dialing from directories/phonebook/call lists (received, missed,
dialed calls)
 Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
 Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu
Voice Controls
 Radio station and CD/DVD
Introduce MMI Navigation System
 Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
 Demo Audio Sources: Show how to connect iPod via AMI, MP3/
SD cards, Bluetooth audio player (enable if needed)
 Explain CD and DVD loading/unloading
 Demonstrate the voice command feature (i.e., accessing
“Help,” dialing a phone number, calling a contact, using the
steering wheel voice command button, etc.)
Effective 11-20-2013-US
Version 1.2
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PERFECT DELIVERY INSPECTION (PDI)
2014 TT/TTS Coupe and Roadster/TT RS | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Navigation
Interior (continued)
 Show how to enter a stopover
 Trip computer/Driver info display: Explain toggle function via
“RESET” on stalk. Reset “Trip Comp 1 and 2” prior to delivery
(if equipped)
 Demo how to “cancel” route guidance using voice commands
(“Cancel route guidance”) and the MMI (NAV > Destination >
Cancel)
 Show how to store a destination
 Show how to manipulate the map (zoom, scroll map area)
 Show how to repeat the last navigation announcement using
the iNav steering wheel button
 Explain Tire Pressure Monitoring System and how to reset in
the MMI
Media Overview
Radio (AM/FM/SAT)
 Show how to program preferred radio stations. Up to 6 presets
available on the MMI touch control panel
 Explain the scanning/tuning functions
 Walk the customer through the steps to program favorite radio
stations (press and hold knob). The customer should do this
with your guidance
 Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
 Explain the settings for the Bang & Olufsen® system (if
equipped)
 Explain to the customer that they have a 3 month free subscription to Sirius Satellite Radio and demonstrate how to get
to the satellite band. Show them the SiriusXM Satellite Radio
insert from the glove box, point out the station guide list, and
demonstrate presetting a station of their choice for them.
Interior
 Demonstrate climate control functions
 Demonstrate multifunction steering wheel
 Explain wiper/washer system/rain sensor
 Demonstrate how to activate heated seats (if equipped)
 Demonstrate how to activate heated mirrors
 Demonstrate voice commands (coupe only)
 Demonstrate glove box/valet operation
 Show Homelink® location and setup
 “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
Effective 11-20-2013-US
Version 1.2
 Self Supporting Run Flat Tires (SST): Explain functionality. It is
possible to continue driving a distance of at least 30 miles at a
maximum speed of 50 mph
 Show how to set clock and adjust time zone
 Demonstrate how to operate exterior lights
Video Tutorials
 Point out that Video Tutorials can be viewed in the following
ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
Convertible Top (Roadster only)
 Demonstrate how to open/close power top (top can only be
operated up to 30 mph)
 Mention power top should only be operated with engine
running to conserve battery power
 Demonstrate operation of wind deflector. Mention more
effective with windows in the up position
Exterior
 Demonstrate how to unlock/lock doors and rear lid and
programming of keys (2 master, 1 emergency, 1 valet)
 (If equipped with Keyless entry) Explain to the customer that
the vehicle is set from the factory to unlock only the door that
is approached. Show them in the MMI under vehicle settings,
where they can select their central locking preference and
adjust it to “all doors” if preferred.
 Advise the customer to only use oil that meets Audi 502.00
standards
 Advise the customer that Audi recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)
Owner’s Documents
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the USB launcher use
 ABS should insert their business card in the slots available next
to the USB launcher
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PERFECT DELIVERY INSPECTION (PDI)
2014 TT/TTS Coupe and Roadster/TT RS | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Owner’s Documents (continued)
Orientation Drive
 Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi technology website:
www.auditechnology.com
 Standard Intelligent Key/Advanced Key (if equipped)
 Owner’s Manual, MMI Manual and other manuals as equipped
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty &
Maintenance Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Discuss that foot must be on brake when starting/stopping
 Demonstrate rear view camera and rear parking sensors (if
equipped)
 Demonstrate cruise control/ACC (if equipped) Activate and
demonstrate navigation system (if equipped)
 If equipped with front and rear park sensors, show the customer
how they can customize the volume through the MMI under
“Driver Assist>Parking Aid”.
End the orientation drive in the service write-up area
 License/insurance/registration/title (if applicable)
 24-Hour Roadside Assistance information; ask customer to
program number in their phone
 Provide Audi Care Information
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)
Service Introduction
 Tour of the service department and introduce to Service
Manager and Service Consultant
 Set up first service appointment
 Ask customer if you can program service department’s phone #
in their phone
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 11-20-2013-US
Version 1.2
Date
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