D-16-26

WARRANTY BULLETIN
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(X70) PCM Reprogram
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Owner Name
1234 Anywhere St
Anytown, St XXXXX
VIN: xxxxxxxxxxxxxxxxx
Dear (Name):
This letter is to inform you that the warranty period (3 years or 36,000 miles) on your vehicle’s
Reprogramming of the Powertrain Control Module (PCM) has been extended to Lifetime. This extended
Reprogramming the PCM warranty coverage applies to certain 2003 model year Chrysler PT Cruiser
vehicles. Our records show that you either own or lease one of the vehicles affected by this extended
warranty.
We are extending Reprogramming the PCM warranty period because some of the affected vehicle
population may experience an inability to clear OBD readiness for catalyst monitor which would
prevent passing inspection, maintenance, testing and prohibit them from renewing their vehicle
registration. If you are experiencing this condition now or in the future, simply contact your dealer to
have the appropriate repairs performed. Conversely, if you do not experience this condition, then
your Reprogramming the PCM is operating correctly and no repair is necessary.
If you have already experienced this condition and previously paid for a repair, you may be eligible to
receive a reimbursement. You may complete the enclosed Customer Reimbursement Claim Form and
send your original receipts, invoices and/or repair order to the following address for reimbursement.
Your claim will be acted upon within 60 days of receipt:
FCA US LLC Customer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Attn: Reimbursement
If you have questions or need any assistance, please contact your dealer or the FCA US LLC Customer
Care. FCA US LLC Customer Care is available 24 hours a day / 7 days a week. They can be reached
at: 1-800-247-9753 (800-Chrysler).
Please keep this letter in your glove box along with your vehicle’s other warranty information for future
reference if necessary. This warranty extension applies only to the Reprogramming the PCM condition
described above; the other terms and the “What’s Not Covered” items of your warranty remain the same
as stated in your Warranty Information book.
FCA US LLC is taking this action to demonstrate its commitment to your continued satisfaction.
FCA US LLC