18-117-16

NUMBER:
GROUP:
DATE:
18-117-16
Vehicle Performance
November 04, 2016
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: Powertrain Diagnostic And System Improvements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
software.
MODELS:
2017
(RT)
Dodge Caravan
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA.
NOTE: This bulletin applies to vehicles built on or before October 20, 2016 (MDH
1020XX) equipped with 3.6L V6 24V VVT Engine (Sales Code ERB).
SYMPTOM/CONDITION:
The customer may describe a high idle speed at start up.
Software enhancement will lower the idle speed for the first 20 seconds after hot start up
from 1000 rpm to a base idle of 650 rpm.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all related systems are functioning as designed. If Diagnostic
Trouble Codes (DTCs) are present, record them on the repair order and repair as
necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition, perform the Repair Procedure.
18-117-16
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REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the
application’s “HELP” tab.
2. Clear any DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-06-NW
Description
Module, Powertrain Control (PCM) Reprogram
(0 - Introduction)
Skill Category
1 - Engine
Repair And
Performance
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 2 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and if the dealer finds a software update to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash