PDI - 2014 A5-S5

PERFECT DELIVERY INSPECTION (PDI)
2014
A5/S5/RS 5 Coupe
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed with the
service team
FF     Enroll customer in Audi connect Services
(http://MyAudiconnect.com)(if equipped and Audi connect
Request to Initiate Services and T-Mobile T&C are signed)
FF     Deactivate the connection prompts for the online services
(TEL function button > Settings > Connections > Data
Connection > select Without request)
FF     Inspect exterior for damage, dings, dents, and surface scratches
FF     Check interior for cleanliness, grease marks, and damage.
Repair all defects prior to customer delivery
FF     Verify vehicle is equipped as specified and all accessories are
installed
FF     Check front/rear floor mats are locked in
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
FF     Audio and Entertainment
System Controls
FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country
FF     HVAC (Heating, Ventilation,
Air Conditioning) Controls
FF     Adjust mirrors, seats, and steering column to customer preference
FF     Hands-Free Communications
FF     Assist with radio station presets
FF     Cruise Control and Operation
FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
Bluetooth Capability
Voice Controls
FF     Pair the customer’s phone with the vehicle
FF     Demonstrate the voice command feature (i.e., accessing
“Help,” dialing a phone number, calling a contact, using the
steering wheel voice command button, etc.)
FF     Demonstrate how to answer, ignore and end calls
FF     Demonstrate dialing from directories/phonebook/call lists
(received, missed, dialed calls)
FF     Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
FF     Have the customer complete the speech training to allow the
Voice Recognition System to learn and adapt to the customer’s
voice (Main Menu > Set up MMI > Voice Recognition >
Individual Speech Training)
FF     Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu)
Effective 10-1-2013
Version 1.0
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PERFECT DELIVERY INSPECTION (PDI)
2014 A5/S5/RS 5 Coupe | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Introduce MMI Navigation System
Media Overview
FF     Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
Radio (AM/FM/SAT)
FF     Input letters, numbers, symbols, add a space, delete a character
FF     Moving a map and adjusting the sound distribution
Audi connect (if equipped) (USA ONLY)
FF     Activate services prior to customer arrival and provide overview
of features
FF     Ensure customer has requested activation of Audi connect
• Explain the purpose of setting up a myAudi account at
my.audiusa.com/Audiconnect
• Explain trial period for Audi connect and how to extend
service
• Explain Wi-Fi hotspot capabilities
Have the customer set up their Wi-Fi password Via TEL >
Settings > Wi-Fi Settings > Select “Password.” Ask the
customer to enter an easy way to remember the password
of at least 8 characters. Then Select “Apply settings” to
save it
FF     Show how to program preferred radio stations (press and hold
knob)
FF     Explain the scanning/tuning functions
FF     Walk the customer through the steps to program favorite radio
stations (press and hold knob).The customer should do this
with your guidance
FF     Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
FF     Explain the settings for the Bang & Olufsen® system (if
equipped)
Audi Music Interface and CD/DVD Media
FF     Show the location and demonstrate operation of the AMI interface and standard iPod cable
FF     Explain the different available cable options for different media
(i.e. iPod, USB, Aux, etc)
FF     Explain CD/DVD loading/unloading
FF     Point out that the Audi connect Brochure (located in the glove
box) contains additional information for customer review after
delivery
Jukebox – Hard drive
FF     Show traffic reports (via your 4 year SiriusXM subscription),
fuel updates, weather information, and real-time news feeds
FF     Supported file extensions and formats per MMI manual
Navigation
FF     Show how to input an address and a POI as the destination
using the MMI (use Online Destinations if equipped with Audi
connect)
FF     Show how to enter a stopover
FF     Demo how to “cancel” route guidance via the MMI (NAV >
Destination > Cancel)
FF     Capacity (20 GB/up to 3,000 songs)
FF     Demonstrate importing and sorting from SD Card/Retail Audio
CD. See owner’s manual for supported file formats and
maximum bitrates
Video Capability (MMI3G+)
FF     Demonstrate Video Playback using the SD media, Jukebox,
& DVD media
FF     Explain acceptable video formats
FF     Show how to store a destination
Interior
FF     Show how to customize route “criteria” (e.g., avoid toll roads)
and “Settings” (e.g., 3D map and Map Orientation, and Google
Earth Mapping [with Audi connect services enabled])
FF     Demonstrate climate control functions
FF     Show how to manipulate the map (zoom, scroll map area)
FF     Show how to repeat the last navigation announcement using
the iNav steering wheel button
FF     Explain Tire Pressure Monitoring System and how to reset in
the MMI
Effective 10-1-2013
Version 1.0
FF     Demonstrate multifunction steering wheel
FF     Explain wiper/washer system/rain sensor
FF     Demonstrate how to activate heated/ventilated seats, heated
mirrors, and neck-level heating system (if equipped)
FF     Show how to program memory buttons for seat and mirrors (if
equipped)
FF     Demonstrate glovebox/valet operation
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PERFECT DELIVERY INSPECTION (PDI)
2014 A5/S5/RS 5 Coupe | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Interior (continued)
Owner’s Documents (continued)
FF     Show Homelink location and setup (if equipped)
FF     Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
®
FF     “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
FF     Trip computer/Driver info display: explain toggle function via
“RESET” on stalk. Reset “Trip Comp 1 and 2” prior to delivery
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     License/insurance/registration/title (if applicable)
FF     Show how to set daylight savings time and time zone manually
FF     24-Hour Roadside Assistance information; ask customer to
program number in their phone
FF     Explain the IP cluster and the information available
FF     Provide Audi Care Information
Video Tutorials
FF     Point out that Video Tutorials can be viewed in the following
ways:
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)
Orientation Drive
FF     Explain when key fob is in ignition, start button is disabled (if
equipped). To remove key fob from ignition/dashboard, push
key once to release and wait 0.5 seconds before removing the
key from ignition/dash
FF     Discuss that foot must be on brake when starting/stopping
Exterior
FF     Demonstrate locking/unlocking vehicle with Advanced Key (if
equipped) and programming of keys (2 master, 1 emergency,
1 valet)
FF     Demonstrate opening trunk using the remote control
FF     Show how to open fuel door – push/pull release
FF     Advise the customer to only use oil that meets Audi 502.00
standards
FF     Advise the customer that Audi recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)
Owner’s Documents
FF     Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
FF     Explain the USB launcher use
FF     ABS should insert their business card in the slots available next
to the USB launcher
FF     Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi Technology website:
www.auditechnology.com
FF     Show how to set the electromechanical parking brake
FF     Explain Audi drive select and how to select the various modes
(if equipped)
FF     Demonstrate rear view camera and rear parking sensors (if
equipped)
FF     Demonstrate cruise control/ACC (if equipped)
FF     Explain Audi side assist functionality (if equipped): Point out
the side assist button on the driver’s side door. Show how to
adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)
FF     Activate and demonstrate navigation system (if equipped)
End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager
& Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone #
in their phone
FF     Owner’s Manual, MMI Manual and other manuals as equipped
FF     Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty
& Maintenance Booklet prior to delivery
Effective 10-1-2013
Version 1.0
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PERFECT DELIVERY INSPECTION (PDI)
2014 A5/S5/RS 5 Coupe | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
FF     No
FF     Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 10-1-2013
Version 1.0
Date
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