122-B2R3T-10
Service Bulletin Details
Public Details for: 122-B2R3T-10
There is increased friction in the air spring compressor valves at temperatures below ?13 f (?25 c). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning mess
Models from 2016
2016 PORSCHE MACAN |
Models from 2015
2015 PORSCHE MACAN |
Service Technical Information 27/16 ENU 4316 4 Re-programming PASM Control Unit (Warning message "Chassis system failure" in instrument cluster/SY2716) Vehicle Type: Panamera (970) Model Year: As of 2010 up to 2016 Equipment: Air suspension with Porsche Active Suspension Management (I-no. 350 or 351) Subject: Control unit for Porsche Active Suspension Management (PASM) Information: There is increased friction in the air spring compressor valves at temperatures below –13° F (–25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and Porsche Active Suspension Management (PASM) will stop working temporarily. Remedial Action: Re-program PASM control unit using the PIWIS Tester with software version 33.010.030 (PIWIS Tester 3) or version 17.100.030 (PIWIS Tester II) or a higher software version installed. NOTICE Use of a PIWIS Tester software version that is older than the prescribed version • Measure is ineffective Always use the prescribed version or a higher version of the PIWIS Tester software for control unit programming. Tools: • • Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V. 9900 - PIWIS Tester 3 with PIWIS Tester software version 33.010.030 (or higher) installed or • 9818 - PIWIS Tester II with PIWIS Tester software version 17.100.030 (or higher) installed. Preparatory work NOTICE Fault entry in the fault memory and control unit programming aborted due to low voltage. • Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which can result in one or more fault entries and the abnormal termination of the programming process. 2016© Porsche Cars North America, Inc. AfterSales Sep 19, 2016 Page 1 of 7 4 Service 4316 ENU Technical Information 27/16 Before starting control unit programming, connect a battery charger or power supply, suitable for AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V. NOTICE Control unit programming will be aborted if the Internet connection is unstable. • An unstable Internet connection can interrupt communication between PIWIS Tester and the vehicle communication module (VCI). As a result, control unit programming may be aborted. During control unit programming, always connect PIWIS Tester to the vehicle communication module (VCI) via the USB cable. NOTICE Control unit programming will be aborted if the vehicle key is not recognized • If the vehicle key is not recognized in vehicles with Porsche Entry & Drive, programming cannot be started or will be interrupted. Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the ignition lock with the plastic key fob if it was previously removed at the start of this procedure. Work Procedure: 1 Carry out general preliminary work for control unit programming as described in Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester'. Re-programming PASM control unit Information The procedure described here is based on the PIWIS Tester II software version 17.100.030. The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the instructions that must be followed. A discrepancy may arise with later software versions for example. Work Procedure: 1 Re-program PASM control unit. The basic procedure for control unit programming is described in the Workshop Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester'. For specific information on control unit programming during this campaign, see table below. NOTICE Use of a PIWIS Tester software version that is older than the prescribed version • Measure is ineffective Sep 19, 2016 Page 2 of 7 AfterSales 2016© Porsche Cars North America, Inc. Service Technical Information 27/16 ENU 4316 4 Always use the prescribed version or a higher version of the PIWIS Tester software for control unit programming. Required PIWIS Tester software version: • PIWIS Tester 3: 33.010.030 (or higher) • PIWIS Tester II: 17.100.030 (or higher) Type of control unit programming: Control unit programming using the "Campaign" function in the Additional menu on the PIWIS Tester by entering a programming code. Programming code: L9H7K Programming sequence: Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. During the programming sequence, the PASM control unit is re-programmed and then re-codedautomatically. Do not interrupt programming and coding. Programming time (approx): 5 minutes Data record (Porsche part number) programmed during this measure: • 97061815519 • 97061815530 • 97061819030 The Porsche part number of the programmed data record is vehicle-dependent and can be read out of the PASM control unit in the ‘Extended identification' menu using the PIWIS Tester following control unit programming. The Porsche part numbers specified above are the currently valid part numbers. Procedure in the event of error messages appearing during the programming sequence: Workshop Manual '9X00IN Basic instructions and Procedure in the event of abnormal termination of control unit programming: Repeat control unit programming by entering the programming code again. procedure for control unit programming using the PIWIS Tester - section on "Fault finding"'. Reading out and erasing fault memory Work Procedure: 1 Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional menu. 2016© Porsche Cars North America, Inc. AfterSales Sep 19, 2016 Page 3 of 7 4 Service 4316 ENU 2 Technical Information 27/16 Select the function “Read all fault memories and erase if required” and press •F12“ ('Next') to confirm your selection Erasing fault memories. The fault memories of the control units are read out. 3 Once you have read out the fault memories, erase the fault memory entries by pressing •F8“. 4 Press •F12“ ('Yes') in response to the question as to whether you really want to delete all fault memory entries. Erasing fault memories The faults stored in the fault memories of the various control units are deleted. Information If fault memory entries for individual control units cannot be deleted, proceed as follows: • Switch off the ignition. • Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket. • Lock the vehicle using the driver's key. • Wait approx. 1 minute before unlocking the vehicle again. • Start the engine, leave it running for a short time and then stop it again. • Switch off the ignition and wait approx. 10 seconds before switching it back on again. • Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore communication with the vehicle. • Read out the fault memory again and delete any fault memory entries that are stored. If the control units still have faults that cannot be deleted and are not caused by control unit programming, these faults must be found and corrected. This work cannot be invoiced under the workshop campaign number. 5 Once you have erased the fault memories, select the 'Overview' menu to return to the control unit selection screen Control unit selection. Control unit selection Sep 19, 2016 Page 4 of 7 AfterSales 2016© Porsche Cars North America, Inc. Service Technical Information 27/16 ENU 4316 4 Calibrating height sensors for the levelling system Work Procedure: 1 2 Select the 'Levelling system/PASM' control unit in the control unit selection screen ('Overview' menu) and press •F12“ ('Next') to confirm your selection Selecting levelling system/PASM control unit. Once the levelling system/PASM control unit has been found and is displayed in the overview, select the 'Maintenance/repairs' menu. Selecting levelling system/PASM control unit 3 Select the 'Height sensor system component test' menu item and confirm your selection by pressing •F12“ ('Next') Height sensor system component test. Height sensor system component test 4 Read the displayed warning message and confirm with •F8“ ('Yes'). Then press •F12“ (‘Next’) to continue Observing warning message. Observing warning message WARNING Automatic lifting and lowering of the vehicle • Danger of limbs being trapped when working on the vehicle during the adjustment procedure. The vehicle must stand freely and must not be jacked up. 2016© Porsche Cars North America, Inc. AfterSales Sep 19, 2016 Page 5 of 7 4 Service 4316 ENU Technical Information 27/16 Do not work on the vehicle. Stay a safe distance away from the vehicle. 5 Observe the displayed preconditions. If these are met, a tick will appear in the relevant "Status" field on the PIWIS Tester display Starting component test. Then press •F8“ ('Start') to start the component test. Starting component test Once the component test has been carried out successfully, a tick will appear in the "Status" field for the component test on the PIWIS Tester display Component test successful. If the component test is not completed successfully, the test must be repeated. 6 Press •F8“ (‘Stop’) to exit the component test. 7 Calibrate the height sensors for the levelling system Workshop Manual '430115 Calibrating the levelling system'. Component test successful Concluding work Work Procedure: 1 Switch off the ignition. 2 Disconnect the PIWIS Tester from the vehicle. 3 Switch off and disconnect the battery charger. 4 On vehicles with Porsche Entry & Drive, replace the original vehicle key in the ignition lock with the control panel again. Invoicing The work involved is invoiced under the labor operation: Sep 19, 2016 Page 6 of 7 AfterSales 2016© Porsche Cars North America, Inc. Service Technical Information 27/16 APOS Labour operation 43162540 Programming PASM control unit ENU 4316 4 I No. For invoicing and documentation using PQIS, enter the following coding: Location (FES5) 43160 PASM control unit Damage type (SA4) 9739 Software update for improved customer satisfaction Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © Porsche Cars North America, Inc. Dealership Distribution Routing Service Manager _______ Shop Foreman _______ Service Technician ________ _______ _______ _______ Asst. Manager _______ Warranty Admin. _______ Service Technician ________ _______ _______ _______ Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®, Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized Porsche dealer use only and cannot be copied or distributed. Porsche recommends seat belt usage and observance of traffic laws at all times. Printed in the USA 2016© Porsche Cars North America, Inc. AfterSales Sep 19, 2016 Page 7 of 7