A961482 2036344-

Technical Service Bulletin
96 Alarm sounds when driver door is unlocked with mechanical key
96 14 82 2036344/1 March 4, 2014.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2006 - 2013
All
Not Applicable
A4/S4, A5/S5,
A5/S5 Cabriolet
2010 - 2015
All
Not Applicable
A6, A7
2012 - 2015
All
Not Applicable
Q5
2009 - 2015
All
Not Applicable
R8
2007 - 2015
All
Not Applicable
TT
2007 - 2015
All
Not Applicable
Condition
• The vehicle’s anti-theft alarm sounds when the driver door is unlocked with a mechanical key.
• No DTCs are stored.
• The keyless remote was not used to unlock the vehicle.
Technical Background
In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes
into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics
system is awake. Because the system is being monitored more slowly, there is a delay in the waking of the central
locking system. This delay causes a delay in the disabling of the anti-theft alarm system when the manual key is
used. If the key is turned in less than a quarter of a second, the system can unlock the vehicle even though the
anti-theft alarm has not been disabled.
Production Solution
Not applicable.
© 2014 Audi of America, Inc.
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Inform the customer that this delay is a normal function of the vehicle and cannot be changed. Provide the
customer with the following suggestions to prevent the anti-theft alarm from activating when the vehicle is being
unlocked:
• Pause for half of a second when turning the key, or turn the key more slowly. The key must be in the unlock
position for between a quarter of a second and half of a second for the central locking system to wake up and
disable the anti-theft alarm.
• Quickly turn the key to the unlock position twice to allow the system to wake up and disable the anti-theft alarm.
Or, try turning the key to the lock position first, then to the unlock position.
• Use the keyless remote to unlock the vehicle instead of the manual key.
Tip: Please see attached video for more information.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2036344) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.