Dealer Letter -

Audi of America, Inc.
Date: April 2, 2014
To: Audi Dealer Principal, Service Manager, and Parts Manager
From: Audi Product Compliance
Subject: Upcoming Update 87D9
AC Pressure/Temperature Sensor
2013 - 2014 All Audi models except TT
Dear Audi Dealer Principal, Service Manager, and Parts Manager:
This communication is to inform you of upcoming Update 87D9.
What vehicles are affected?
There are 41,370 Audi vehicles affected in the U.S. by this Update.
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 62
CPO Inventory: 486
What is the issue?
On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor
for the air conditioner may fail after a period of time. As a result, the air conditioner
compressor is switched off.
What does the repair procedure involve?
Inspect and if neccessary replace the AC pressure/temperature sensor.
When will the Update be available?
This Update will be visible in Elsa and ServiceNet on or about April 3, 2014.
Please refer to the Elsa campaign/action screen for confirmation of whether the Update
applies to each specific vehicle. Additionally, this Update is posted on Elsa and
ServiceNet for additional information and complete repair instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in
writing of recalls and service actions.) Each vehicle should be completed when it is in to
the dealer for maintenance or any other service visit. Dealer stock vehicles cannot,
however, be delivered to consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update, please run
the “New and CPO Inventory Open Campaign/Action Listing” report from the AIM
system.
Please ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of Audi
customers.
Thank you for your cooperation and assistance in this important matter.
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com