PDI - 2015 R8 Co

PERFECT DELIVERY INSPECTION (PDI)
2015
R8 Coupe/R8 Spyder
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Check interior for cleanliness, grease marks and damage.
Repair all defects prior to customer delivery
 Verify vehicle is equipped as specified and all accessories are
installed
 Check front/rear floor mats are locked in
 Verify all campaigns and updates are closed
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
Personalize Vehicle Settings
 Auto Trans Shifting and
Shift Quality
 Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audi.com/bluetooth for compatible phone list. Click on appropriate country.
Explain Audi advanced microphone
 Cruise Control and Operation
 Adjust mirrors, seats, and steering column to customer preference
 Trunk/Hatch/Tailgate
 Assist with radio station presets
 Paint Finish and Care
 Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)
Bluetooth Capability
Voice Controls
 Pair the customer’s phone with the vehicle
 Demonstrate the voice command feature (i.e., accessing
“Help,” dialing a phone number, calling a contact, using the
steering wheel voice command button, etc.)
 Demonstrate making a call via voice and steering wheel
commands
 Demonstrate how to answer, ignore and end calls
 Dialing from directories/phonebook/call lists (received,
missed, dialed calls)
 Refer to www.audi.com/bluetooth for compatible phone list.
Click on appropriate country
 Have the customer complete the speech training to allow the
Voice Recognition System to learn and adapt to the customer’s
voice (Main Menu > Setup MMI > Voice Recognition > Individual
Speech Training)
 Radio station and CD/DVD
 Demonstrate conference calling (enable in the MMI under
Telephone > Call Options menu
Effective 4-14-2014-US
Version 1.0
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PERFECT DELIVERY INSPECTION (PDI)
2015 R8 Coupe/R8 Spyder | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Introduce MMI Navigation System
Interior (continued)
 Review the MMI controls and basic functionality (buttons:
function, on/off, arrow control, and back)
 Demonstrate how to activate folding heated mirrors (if
equipped)
 Demo Audio Sources: Show how to connect iPod via AMI, MP3/
SD cards, Bluetooth audio player (enable if needed)
 Demonstrate voice commands (if equipped)
 Explain CD and DVD loading/unloading
Navigation
 Show how to enter a stopover
 Demo how to “cancel” route guidance using voice commands
(“Cancel route guidance”) and the MMI (NAV > Destination >
Cancel)
 Demonstrate glovebox/valet operation
 Show Homelink® location and setup
 “Passenger Side Airbag Off” light: Explain that it illuminates if
no occupant in passenger seat or if occupant is “out of
position”
 Trip computer/Driver info display: Explain toggle function via
“RESET” on stalk. Reset “Trip Comp 1 and 2” prior to delivery!
 Show how to set clock and adjust time zone
 Show how to store a destination
 Show how to manipulate the map (zoom, scroll map area)
Video Tutorials
 Show how to repeat the last navigation announcement using
the iNav steering wheel button
 Point out that Video Tutorials can be viewed in the following ways:
 Explain Tire Pressure Monitoring System and how to reset in
the MMI
Media Overview
Radio (AM/FM/SAT)
 Show how to program preferred radio stations. Up to 6 presets
available on the MMI touch control panel
 Explain the scanning/tuning functions
 Walk the customer through the steps to program favorite radio
stations (press and hold knob). The customer should do this
with your guidance
 Show the customer the manual seek feature. Select the FM
Band > Functions. Turn control knob to Tuning/Channels and
press the knob.
 Explain the settings for the Bang & Olufsen® system (if
equipped)
 Explain to the customer that they have a 3 month free subscription to Sirius Satellite Radio and demonstrate how to get
to the satellite band. Show them the SiriusXM Satellite Radio
insert from the glove box, point out the station guide list, and
demonstrate presetting a station of their choice for them.
Interior
 Demonstrate climate control functions
 Demonstrate multifunction steering wheel
 Explain wiper/washer system/rain sensor
 Demonstrate how to activate heated seats
Effective 4-14-2014-US
Version 1.0
• Via the USB launcher found in the “Quick Questions
& Answers Guide”
• Via www.auditechnology.com
• Via www.audiusa.com/help/video-tutorials
Convertible Top (Spyder only)
 Demonstrate how to open/close power top (top can only be
operated up to 30 mph)
 Mention power top should be only operated with engine
running to conserve battery power
 Demonstrate operation of wind deflector.
Mention more effective with windows in the up position
 Demonstrate retractable rear window
Exterior
 Demonstrate how to unlock/lock doors/trunk lid and
programming of keys
 (If equipped with Keyless entry) Explain to the customer that
the vehicle is set from the factory to unlock only the driver
door. Show them in the MMI under vehicle settings, where they
can select their central locking preference and adjust it to “all
doors” if preferred.
 Vehicles with matte paint – show the cleaning kit (located in
trunk) to the customer and explain the proper care for matte
paint
 Advise the customer to only use oil that meets Audi 502.00
standards for the R8 V8, and 501.01 or 505.00 for V10 and
V10 Plus engines only.
 Advise the customer that Audi recommends using Top Tier
Detergent Gasoline with a minimum octane rating of 91AKI
(95 RON)
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PERFECT DELIVERY INSPECTION (PDI)
2015 R8 Coupe/R8 Spyder | Audi Delivery Guidelines
Client
Stock No.
Delivery Date
VIN
Owner’s Documents
Orientation Drive
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Demonstrate Audi parking system advanced (front and rear)
with rear view camera (if equipped)
 Explain the USB launcher use
 Demonstrate cruise control
 ABS should insert their business card in the slots available next
to the USB launcher
 Demonstrate how to manually extend/retract the rear spoiler
 Explain the “text to phone” features for viewing tutorials on a
smart phone or at the Audi Technology website:
www.auditechnology.com
 Owner’s Manual, MMI Manual and other manuals as equipped
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the
vehicle trunk to the inside cover of the Warranty
& Maintenance Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Audi magnetic ride: Explain and show where button is located,
including DIS display when activated (if equipped)
 Activate and demonstrate navigation system (if equipped)
 If equipped with front and rear park sensors, show the customer
how they can customize the volume through the MMI under
“Driver Assist>Parking Aid”.
End the orientation drive in the service write-up area
Service Introduction
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Tour service department and introduce to Service Manager and
Service Consultant
 License/insurance/registration/title (if applicable)
 Set up first service appointment
 24-Hour Roadside Assistance information; ask customer to
program number in their phone
 Ask customer if you can program service department’s phone #
in their phone
 Provide Audi Care Information
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law (USA ONLY)
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a Second Delivery?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 4-14-2014-US
Version 1.0
Date
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