Customer Letter

Audi of America, Inc.
Audi of America, Inc.
3800 Hamlin Rd.
Auburn Hills, MI 48326
www.audiusa.com




This notice applies to Vehicle Identification Number: 
Subject:
Warranty Extension for Turbocharger
Certain 2009-2012 Model Year Audi Vehicles with 2.0 TFSI Engine (Engine Code CAEB)
Dear Audi Owner:
As part of Audi’s ongoing commitment to our environment, and in cooperation with the United States
Environmental Protection Agency, we are informing you of our decision to extend your Emissions Control
Systems Warranty for the turbocharger under specific conditions to 7 years or 70,000 miles, whichever
occurs first, from the vehicle's original in-service date. The vehicle's original in-service date is defined as
the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle
was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed
in service.
What is the Problem?
Audi has determined that, under specific conditions, the turbocharger could malfunction and may cause the
Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault
codes caused by this component.
The MIL is part of your on-board diagnostic system. Please refer to your owner’s manual for additional
information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your
vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied.
Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in
your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these
other, unrelated conditions.
What Will Audi Do?
In our continuing efforts to assure proper performance of Audi vehicles, your dealer will diagnose and
replace a faulty turbocharger if necessary, at no cost to you as long as the vehicle remains within the time
and mileage limits of this warranty extension. Please keep this letter with your Warranty booklet and deliver
it to any new owner, along with the owner’s manual.
What Does This Warranty Extension Cover?
This warranty extension covers only the diagnosis and replacement of a faulty turbocharger. And, should
you ever sell the vehicle, this warranty extension is fully transferable to subsequent owners.
AUDI WECA_USA
What is Not Covered Under This Warranty Extension?
This warranty extension will not cover:

Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or parts
that alter the performance of the engine, engine controls, or exhaust system, such as the installation
of engine management components (“chipped” or “tuned” ECMs) not approved by Audi.

Other conditions unrelated to a faulty turbocharger that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition. Any
repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to bring
the vehicle’s emission system up to factory specifications are not covered by this warranty extension.

Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle
misuse or neglect as well as repairs that are (1) necessary for proper diagnosis of these other
conditions or (2) required to bring the vehicle up to factory specifications are not covered by this
warranty extension.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with your vehicle contains information on the limited
warranties applicable to your Audi model. Please read these limited warranties carefully to determine your
warranty rights and obligations, as this information also applies to the coverage provided to you in this
warranty extension.
Lease Vehicles
If you are the lessor and registered owner of the vehicle identified in this warranty extension, please
forward this information immediately via first-class mail to the lessee within ten (10) days of receipt of this
notification.
Have You Changed Your Address or Sold the Vehicle?
If you have, please fill out the enclosed prepaid owner reply card and mail it to us so we can update our
records.
Reimbursement of Expenses
If you have previously paid for repairs relating to the condition described in this letter, please refer to the
enclosed form that explains how to request reimbursement. We would be pleased to review your
reimbursement request.
We are pleased to offer this extended emissions warranty and hope that you will continue to be a member
of the Audi family. Thank you for your continued loyalty!
Sincerely,
Audi Product Quality & Technical Service