A741419 2036572-

Technical Service Bulletin
74 Front seat backrest cover damaged
74 14 19 2036572/2 May 9, 2014. Supersedes Technical Service Bulletin Group 74 number 14-18 dated February
26, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2009 - 2016
All
Not Applicable
A5
2009 - 2016
All
Not Applicable
A3
2009 - 2013
All
Not Applicable
A3
2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header data (Added model)
1
2/26/2014
Initial publication
• The panel on the back of the front seat is warped or dented
(Figure 1).
• The headrest on the rear seatback may also be damaged.
Figure 1. Damaged front seatback panel.
© 2014 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
The damaged is caused when the headrest of the rear seat
backrest comes in contact with the back of the front seat.
This occurs when the rear seat is folded down with the headrests
installed (Figure 2), and the front seat is moved back far enough to
make contact with the rear seat headrest (Figure 3).
Figure 2: Folded-down rear seat backrest
with headrest installed.
Figure 3: Front seat moved back far enough
to make contact with rear seat headrest.
Production Solution
Not applicable. This damage is caused by outside influence.
© 2014 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Explain the following to the customer:
• When the rear seat seatbacks are folded down, the rear seat
headrests must be removed to accommodate the front seats
(Figure 4).
• With the rear seat headrests removed, there is adequate
clearance to accommodate the front seats even if they are
adjusted as far back as possible (Figure 5).
• When the rear seats are folded back up and locked, the
headrests must be reinstalled. The procedure for removal and
reinstallation of the rear seat back headrests can be found in
the Owner’s Manual.
Figure 4: Rear seat backrest folded down
with headrest removed.
Figure 5. Front seat adjusted as far back as
possible.
Warranty
This damage is due to outside influence and is not covered by any Audi warranty.
Additional Information
All parts and service references provided in this TSB (2036572) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.