A941299 2029194-

Technical Service Bulletin
94 Headlight Warning On in Cluster (Xenon Plus With or Without Adaptive Light)
94 12 99 2029194/2 November 30, 2012. Supersedes Technical Service Bulletin Group 94 number 12-74 dated
April 23, 2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2010-2014
All
Premium Plus and Prestige
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Added model years
1
4/19/12
Original publication
Only vehicles with Xenon headlights can be affected by this condition.
The customer complains the high beams do not function on one side or one of the low beams flickers
intermittently. In addition to this, an “ Adaptive Headlight Defective” warning can be present in the cluster if the
vehicle has the Prestige trim level.
One of the following DTCs are set in the 09 – Central Electric Control Unit or in the 55 – Headlamp Range
Control Unit depending on the trim level of the vehicle. Vehicles with the Premium Plus option package can have
the DTC set in the 09 module. Vehicles with the Prestige option package can have the DTC set in the 55 module.
Vehicles with Premium Plus (Bi-Xenon Headlights – without Adaptive Light)
 09 Electronic central electric - (02747) Solenoid switch for Bixenon (shutter) right - Open Circuit
 09 Electronic central electric - (02748) Solenoid switch for Bixenon (shutter) left - Open Circuit
Vehicles with Prestige (Tri-Xenon Headlights with Adaptive light)
 55 - Headlamp Range Control - (01534) Left Headlight Beam Adjusting Motor -V48 55 - Headlamp Range Control - (01535) Right Headlight Beam Adjusting Motor -V49 55 - Headlamp Range Control - (02988) Left/right handing traffic change-over active
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© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
 55 - Headlamp Range Control - (02630) Voltage supply of Right Swivel Module Position Sensor
 55 - Headlamp Range Control - (02631) Voltage supply of Left Swivel Module Position Sensor
Technical Background
One or more of the connectors inside the headlamp housing are disconnected fully or partially from the factory.
Production Solution
Not applicable.
Service
1. Verify which side is affected based on the DTC or customer complaint and remove the affected headlamp
per the instructions listed in the ElsaWeb Repair Manual.
Repair Manual>>Electrical System>>94 Exterior Lights, Switches>>Removal Installation>>HID
Headlamp, From MY 10
2. Remove the covers from the back of the headlamp housing.
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© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
3. Physically check all the connectors
inside the headlamp housing for proper
seating and visually inspect the locks to
ensure they are fully engaged.
Figure 1. Back of Tri-Xenon Headlight showing three
connectors, “ A” , “ B” , “ C” . Bi-Xenon Headlight will only
have a single “ A” connector.
Connector “ A” (Figure 2, A) can be
seated but not fully engaged. When
pushing on this connector the projector
will swivel, thus you will need to hold
the projector housing when applying
pressure to the connector.
Figure 2. Connector “ A” shown not fully seated.
Page 3 of 7
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Connector “ B” (Figure 3, B) can be
fully locked into place but it can be
rotated 5-10 degrees off center. Thus,
please check to ensure the harness
connector is seated parallel to the
connector housing on the headlamp.
Figure 3. Connector “ B” shown off center.
Connector “ C” (Figure 4, C) is
located behind the motor mechanism,
which rests below the projector
lens. This is a very small two-pin
connector. Take care when wiggling
this connector because if it becomes
fully disconnected, it is very difficult and
almost impossible to reconnect without
using special tools. Place your finger,
or a set of small bent pliers, on this
connector and pull towards yourself to
fully seat the connector.
Figure 4. Connector “ C” shown in the locked position.
4. Ensure all the connectors are fully seated and locked. If a loose connector is found, skip step 5 and move
to step 6.
Page 4 of 7
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
5. If no loose connector is found and the issue still persists then the issue, is outside the scope of this TSB
and the remaining steps can be skipped. A swap of headlamp components between left and right is the
next logical step to narrow down the failed part of the headlamp.
6. Reassemble the headlamp and install it back in to the vehicle.
7. Clear the DTC(s) and retest with low beams activated, high beams activated, and all turn signals
activated.
8. If no DTC’ s return, test the headlamp functionality in the garage or parking lot but also perform a short
road test and repeat the actuation of all headlamps functions while at a speed. To test the adaptive light
function (if equipped) the vehicle will need to be driven at speed around a corner at a speed greater than
6mph.
Note:
It may be difficult to use the high beams while in traffic; therefore, please use caution and do not create
an unsafe condition for you and your fellow drivers.
Figure 5. Audi Adaptive Lighting illustration showing the maximum 15° curve of the light beam at speeds
greater than 6mph.
Page 5 of 7
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
9415
Damage Code:
0040
Labor Operations:
Remove and install headlight
9415 1901
40 TU
Check headlight + Extended Road Test
9415 9999
30 TU
Remove and install 2 headlights
9415 2001
50 TU
Check 2 headlights + Extended Road Test
9415 9999
40 TU
GFF – Checking and clearing fault codes
0150 0000
Time stated on
-OR-
Diagnostic Time:
included in existing labor operations
diagnostic
protocol (Max 30
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’ s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2029194/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 6 of 7
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 7 of 7
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.