V911504 2040330

Service Bulletin Details

Public Details for: V911504 2040330

Technical bulletin (modular infotainment system (mib) display shows fuel pump icon after j794 module replacement): the customer may complain that after a repair involving replacement of the 5f information electronics module j794, that the


- 2015 -

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
e-Golf
2015
All
All
All
All
Condition
91 15 04 April 29, 2015 2040330
Modular Infotainment System (MIB) Display Shows Fuel Pump Icon after J794 Module Replacement
The customer may complain that after a repair involving replacement of the 5F Information Electronics Module
J794, that the icon in the lower right hand side of the “Car” menu on the MIB display shows the image of a fuel
pump instead of an electric charging station icon.
Note:
This technical bulletin must be read in its entirety before attempting the software update.
Technical Background
This procedure corrects the concern listed above by updating the 5F Information Electronics Module to software
E4250.
Page 1 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Production Solution
Not applicable.
Service
Software Update Procedure
• Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s 12 volt battery.
• Switch the ignition to the ON position.
• Switch ON the MIB radio.
• Press and hold the “Menu” button on the right side of the MIB display controls to enter Service Mode.
• Insert the software update SD card into the 5F module SD card reader located in the glove box.
• Select “Software download/logging” on
the touch screen menu.
• Press “Update” on the touch screen
menu.
Page 2 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Press “SD card” on the touch screen
menu to select SD card as the source.
• Press “MSTD_US_VW_E4250” on the
touch screen menu.
• Press “Next” on the touch screen menu.
• The update will now take place.
Page 3 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
The system may reboot one or more times during the update process. This is normal and not indicative of
a malfunction.
• Once the software update is complete,
press “close” on the touch screen menu.
Page 4 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
eGolf
2015
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type
1)
Damage
Service Number:
HST
Damage Location
(Depends on Service No.)
--
Use applicable when
indicated in ElsaWeb
(L/R)
Code
9132
0039
Parts manufacturer:
eGolf
WWO
3)
91322599 = 60 TU
Labor Operation : Charge Battery
3)
27068950 = 10 TU
Causal Part: Select Labor Operation
913202599
Labor Operation : Update programming
Diagnostic Time
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
2)
4)
NO
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2040330” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Page 5 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
Or
GRX3000VAS
SD Card: MY 15 eGolf SW E4250 Update
SWE4250
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 6 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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