V871504 2040184
Service Bulletin Details
Public Details for: V871504 2040184
Technical bulletin (climatronic with heat pump - sporadically too low heating or cooling performance): the customer may complain that the cabin heating or cooling output is insufficient. Software-related deviation in thermal management con
- 2015 -
Models from 2015
2015 VOLKSWAGEN E-GOLF |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To e-Golf 2015 All All All All Condition 87 15 04 May 13, 2015 2040184 Supersedes Technical Bulletin V871503 dated March 26 2015 due to new improvements with Thermal Management SW109. , Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance Note: This bulletin must be read in its entirety before performing the procedure. Technical Background The customer may complain that the cabin heating or cooling output is insufficient. Software-related deviation in thermal management control unit. • The vehicle interior is sporadically not sufficiently heated or cooled. • The heating or cooling performance is sporadically too low. The following DTCs can be logged in the thermal management control unit: DTC Description Event Code P1C1A00 Shut-off valve 1 for refrigerant, mechanical fault, active/static 4135 P1C3200 Shut-off valve 4 for refrigerant, mechanical fault, active/static 4136 P1C3A00 Shut-off valve 5 for refrigerant, mechanical fault, active/static 4137 P1C0200 Expansion valve 1 for refrigerant, mechanical fault, active/static 4138 P1C0A00 Expansion valve 2 for refrigerant, mechanical fault, active/static 4139 © 2015 Volkswagen Group of America, Inc. 4121 Page 1 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin P1C1200 Expansion valve 3 for refrigerant, mechanical fault, active/static 4140 P1C1E00 Shut-off valve 4 for refrigerant, implausible signal passive/sporadic 59082 P1C3600 P1C1E00 shut-off valve 4 for refrigerant, implausible signal passive/sporadic 59106 U112300 Data bus, received error value, active/static 36921 U112300 Data bus, received error value, active/static 37009 U112300 Data bus, received error value, active/static 37051 Production Solution Thermal Management Software 109 in production pending release.. Note: RVU Update 87E7 must be complete while performing this bulletin! The software in this bulletin works together with the Climatronic software 1105 performed in RVU Update 87E7. Make sure RVU 87E7 is completed and closed along with performing this bulletin. © 2015 Volkswagen Group of America, Inc. Page 2 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Procedure: Update the software of the Thermal Management control unit (Address C5) with the software version management (SVM) according to the following table. Observe the SVM unit code. Note: If the software of the address C5 Thermal Management is already at is at 0109 this bulletin does not apply, further diagnosis is required. Tip: The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim. Note: Prior to launching ODIS application and starting control module update process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control module failure. • To perform the software update, after the full vehicle scan, click on the “Special Functions” tab and then select “Adapting Software”. • Follow the on screen prompts to update the Thermal Management Control Unit using the SVM Unit code as listed in the tables below: Model Part Number Old Software Version New Software Version SVM Unit Code Online e-Golf 5GE907458 0101 0109 3C58 CW19/2015 e-Golf 5GE907458 0103 0109 3C58 CW19/2015 e-Golf 5GE907458 0105 0109 3C58 CW19/2015 e-Golf 5GE907458 0107 0109 3C58 CW19/2015 e-Golf 5GE907458 0108 0109 3C58 CW19/2015 © 2015 Volkswagen Group of America, Inc. Page 3 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Tip: • ODIS tester: The ODIS tester patch version 2.2.3 and the baseline version 2.20.0 or higher must be installed. • Make sure that a battery charger is connected to the vehicle battery. • Make sure that during the software update no electro-magnetic radiation sources (for example, mobile phones or cordless phones) are used in or near the vehicle. • A cable connection between the ODIS tester and the vehicle must be used. When using a Bluetooth connection (diagnostic tool) the software update may fail. • A cable connection between the ODIS tester and your workshop network must be used. When using a WIFI connection (diagnostic tool) the software update may fail. • During the software update switch the hazard warning lights on to ensure a constant CAN data bus activity of the vehicle. The SVM flash procedure can be found in GFF under Functions/ Component Selection, Software Version Management, Adapting Software. NOTE: During the software flash process, it is normal for the sound generator to output a loud continuous noise. This sound will stop once the flash process is complete. WARNING: Radiator Fan(s) may cycle ON high speed during the update process! There is a serious risk that personal injury may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during Update Process! • After the update is complete check and erase all DTCs. NOTE: After the software update an initial run of the compressor must be carried out according to the Guided Functions. The start switch must be ON, brake pedal depressed and electric motor indicator in the instrument panel in READY status (Figure 1). The initial run of the compressor will not complete without READY status illuminated. All other DTCs must be erased before performing the first run procedure. © 2015 Volkswagen Group of America, Inc. Page 4 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Figure 1 Tip: The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried out that is not explicitly stated in the Technical Bulletin. © 2015 Volkswagen Group of America, Inc. Page 5 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To e-Golf 2015 All All All All SAGA Coding Claim Type: Use applicable Claim Type Service Number: 1) Damage Code 8848 0039 Parts Manufacturer HST Damage Location (Depends on Service No.) -- Use applicable when indicated in Elsa (L/R) e-Golf WWO Labor Operation : Charge Battery 3) 27068950 = 10TU Labor Operation : Update Programming 3) 88482599 = 35TU Causal Part: Select Labor Operation 88482599 Diagnostic Time GFF Time expenditure 01500000 = 20 TU max. Road Test 01210002 = 00 TU 4) 01210004 = 00 TU Technical Diagnosis 2) 01320000 = 00 TU max. Yes NO NO Claim Comment: Input “As per Technical Bulletin 2040184” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. © 2015 Volkswagen Group of America, Inc. Page 6 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools No special parts required. Tool Description Tool No: Midtronics Battery Tester/Charger InCharge 940 (INC-940) or GRX3000VAS VAS Diagnostic Tool VAS 6150/X & VAS 6160/X with ODIS Service with: current online updates Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. © 2015 Volkswagen Group of America, Inc. Page 7 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.