V571502 2039003
Service Bulletin Details
Public Details for: V571502 2039003
Technical bulletin (corrosion on front doors (multiple locations)): alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and cause
Models from 2006
2006 VOLKSWAGEN PHAETON |
Models from 2005
2005 VOLKSWAGEN PHAETON |
Models from 2004
2004 VOLKSWAGEN PHAETON |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Phaeton 2004 –2006 All All All All Condition 57 15 02 July 20, 2015 2039003 Supersedes Technical Bulletin V571407 dated December 18, 2014 to update service number. Corrosion on Front Doors (Multiple Locations) Outer door areas (Figure 1-4): Figure 1 – Upper window channel strip Figure 1.1 Figure 2 – Central protective strip Figure 2.1 Page 1 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Figure 3 – Lower protective strip Figure 4 – Surface/edge corrosion Figure 3.1 Figure 4.1 Inner door area (Figure 5 and 6). Holes and edges in the flange area. Figure 5 Page 2 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Figure 6 (front door, lower left) Note: To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual. Documentation required per Warranty Policies and Procedures Manual. For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information only. Technical Background Alignments in production can lead to hairline cracks in the top coat and paint damage (edges on holes) on the already painted door. Humidity then penetrates paint and causes blistering and/or white corrosion. Production Solution Corrections in the production process after discovering deviations. Service Procedure: A. Repair front door Only perform this operation if the total repair cost is 80% or less of the total replacement cost. or B. Replace front door Steps 1 and 2 should be completed regardless of repair or replacement of the door. 1. Central protective strip 2. Lower protective strip Page 3 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Note In most cases the protective strips are damaged when they are removed. Order, and as necessary, paint the required parts before the repair. Inspect the outer and inner doors in the visible area for further paint bubbles. As necessary repair according to Volkswagen guidelines. Inspect the fine seam sealing in the inner edge area of the doors for cracks, and as necessary, repair according to Volkswagen guidelines. A. Repair the front door as follows: Disassemble the door according to the repair manual. See Repair Group 57 in Elsa If the affected area is only lightly corroded (no through-corrosion), proceed as follows: Inspect the inner edge area of the doors for cracks, particularly the fine seam sealing. Completely remove the corrosion in the damaged area. Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer to both sides of the door (locally sourced). Seal the edges/metal sheathings with adhesive (part number: AKD 476 KD505) before painting. Repaint door according to Volkswagen guidelines B. Replace the front door as follows: Replace the door according to the repair manual. See Repair Group 57 in Elsa. Paint new door according to Volkswagen guidelines. Page 4 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Steps 1 and 2 should be completed regardless of repair or replacement of the door. 1. Central protective strip Before installing the side protective strip, attach from the outside, and only on the front and rear holes/elongated hole (Figure 7 and 8, red arrows), a trim protective foil (part number: AKL 448 030 05) or similar as additional anti-chafing protection. Figure 7 Figure 8: (example) Before installing the side protective strip, adhere (press) the foil around the hole lightly (e.g. with a ball pen, (Figure 9). Page 5 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Note Make sure that the painted edges do not get damaged when attaching the foil. Figure 9 (example) 2. Lower protective strip Before installing the lower protective strip, attach on every front and rear hole (Figure 10, red arrows) from outside, a trim protective foil (part number: AKL 448 030 05) as additional anti-chafing protection. Figure 10 Before installing the protective strip, adhere (press) the foil around the hole lightly. Page 6 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Attach new and loose plastic adjustment screws (Figure 11, red circle) with locking compound (part number: D 185 410 A2). Figure 11: (example) Adjust the protective strip (according to the repair manual) within the hardening time of the locking compound (part number: D 185 410 A2). Page 7 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty Note: Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair Acceptance request). Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on file at the Dealership for audit purposes. This bulletin applies for 1 door repair or replacement. If multiple doors exhibit the corrosion they should be evaluated individually and claimed on separates lines. Total Body Painting Prep Time for both doors should be claimed on the first line only. Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms. This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is for information only. This bulletin may be provided to outside shops to ensure the proper repair is completed. Note: Claim Processing Options Option 1: Utilize the attached form examples and interactive forms on WISE to assist with calculating the reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim. Note that miscalculations are subject to claim adjustment. For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion. Option 2: Email repair estimates to [email protected]. The Paint and Corrosion Team will calculate the warranty allowance and complete the required form(s) on behalf of the dealer. Page 8 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Phaeton 2004-2006 All All All All SAGA Coding Claim Type: 1601) Damage Service Number: HST Damage Location (Depends on Service No.) -- 060 or 062 Code 5729 0003 Parts Manufacturer Phaeton (3D8) 060 or 0622) Repair Please use the following part number in “Outside Materials” 4) LACKMATF: Paint and Materials MU @ $12 per unit Epoxy Primer (Locally Sourced) Claim Dollar Amount (MAX: $40) Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: - L0010000: External Painting-straight color Claim Dollar Amount - L0020000: External Painting-metallic/2-layer - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: Claim Dollar Amount - A0041000: Body Shop repair no paint Replace Please use the following part number in “Outside Materials” 4) LACKMATF: Paint and Materials MU @ $12 per unit Please use the following Labor Operation in “Outside Labor” 4) Page 9 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Select the appropriate Labor Operation below: - L0010000: External Painting-straight color Claim Dollar Amount - L0020000: External Painting-metallic/2-layer - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: Claim Dollar Amount - A0041000: Body Shop repair no paint Causal Part: L00#0000 Diagnostic Time 4) GFF Time expenditure 01500000 = 00 TU max. NO Road Test 01210002 = 00 TU NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU NO Claim Comment: Input “As per Technical Bulletin 2039003” in comment section of Warranty Claim. 1) For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only 2) Corrosion claim vendor code will be the damage location. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. 5) See attachment “srt_ref_table.pdf” for labor time reference. Page 10 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Required Parts and Tools Repair and Replace Part number Designation AKD 476 KD505 Polyurethane adhesive sealant – Quantity: 0.25 AKL 448 030 05 Protective Foil D 185 410 A2 Liquid locking fluid (Compound) – Quantity: 0.25 One of the following 3D0 853 299 A GRU Front Left Side Protective Strip 3D0 853 300 A GRU Front Right Side Protective Strip 3D0 854 939 C V7S Front Left Lower Protective Strip (Cover for door) 3D0 854 940 C V7S Front Right Lower Protective Strip (Cover for door) Replace (One of the following) 3D4 831 055 S Front Left Door 3D4 831 056 S Front Right Door For Special Tools see Repair Manual. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 11 of 11 Plus attachments. © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Paint/Corrosion Claim Form 400000 Dealer No. Repair Order No. 910000 VIN (17-Digits) WVWZZZ3DZA6000000 Color No. (4-digit ElsaWeb Paint No.) LB5N 100.00 Dealer Labor Rate If repeat repair, provide explanation in box below: Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5729 0003 061 061 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint One Front Door (S3) Paint Labor Operation(s) No No Time Units Mat'l Units 57517903 130 51017173 160 8 Verify ALL Labor Operation Times and Material Units If Both doors are affected the prep time should be claimed on the first line in Saga and only the first Paint/Corrosion form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Epoxy Primer Part Price per Unit 1 $ Total Part Price Description of Repair Disassemble and reassemble 40.00 Paint Subtotal Repair/Replace Labor Operation(s) 290 8 Time Units 57513750 370 57516300 70 51017500 30 front door Remove corrosion from front door/modify front door Example Quantity and Price Only Wax Body All other parts should be claimed seperately in the SAGA Claim Example Time Units Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ 40.00 Total Paint Material Amount $ 96.00 Total Parts Amount $ 136.00 VW Representative Authorization No. Body Labor Subtotal Total TU/MU Authorization Date TB 2039003 Authorization valid until: Warranty VW Representative Name (printed) VW Representative Signature 470 760 8 L00X0000 $ 290.00 A0041000 $ 470.00 Total Outside Material: $ 136.00 Total: $ 896.00 Paint/Corrosion Claim Form Dealer No. 400000 Repair Order No. 910000 VIN (17-Digits) WVWZZZ3DZA6000000 Color No. (4-digit ElsaWeb Paint No.) LB5N 100.00 Dealer Labor Rate If repeat repair, provide explanation in box below: Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5729 0003 061 061 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint One Front Door (S3) Paint Labor Operation(s) No No Time Units Mat'l Units 57516150 110 51017153 160 11 Verify ALL Labor Operation Times and Material Units If Both doors are affected the prep time should be claimed on the first line in Saga and only the first Paint/Corrosion form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Part Price per Unit Total Part Price Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 270 11 Time Units Remove and Install One Front Door 57511900 50 Replace one front door 57515550 370 Wax Body 51017500 30 Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ - Total Paint Material Amount $ 132.00 Total Parts Amount $ 132.00 VW Representative Authorization No. Body Labor Subtotal Total TU/MU Authorization Date TB 2039003 Authorization valid until: Warranty VW Representative Name (printed) VW Representative Signature 450 720 11 L00X0000 $ 270.00 A0041000 $ 450.00 Total Outside Material: $ 132.00 Total: $ 852.00 SRT Reference Table for TPI# 2039003 Repair front door (Phaeton) Body Labor Labor Operation: Disassemble and reassemble front door Labor Operation: Remove corrosion in damaged area. Modify affected areas as needed: 1. Upper window channel strip 2. Central side protective strip 3. Lower protective strip 4. Surface/edge corrosion Labor Operation : Wax Body 57 51 37 50 = 370 TU 57 51 63 00 = * TU Claim time units times labor rate in SAGA under Outside Labor Operation: A0041000 51 01 75 00 = 30 TU Refinish Labor Labor Operation: Prepare painting 51 01 71 33 = 190 TU Labor Operation: Paint one front door (S3) or Labor Operation: Paint one front door (S3/piano finish) 57 51 79 03 = 130 TU or 57 51 79 13 = 190 TU Claim time units times labor rate in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door or Labor Operation: Paint one front door. (S3/piano finish) 8 MU or 10 MU Claim material unit times $12.00 in SAGA under Outside Materials: LACKMATF * Front door replacement should be considered if the total repair cost will exceed 80% of the total replacement cost. Refer to the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “80% rule”). Replace front door (Phaeton) Body Labor Labor Operation : Remove and install one front door Labor Operation : Replace one front door 57 51 19 00 = 50 TU 57 51 55 50 = 370 TU Labor Operation : Wax Body Refinish Labor 51 01 75 00 = 30 TU Labor Operation: Prepare painting Labor Operation: Paint one front door (S3) or Labor Operation: Paint one front door (S3/piano finish) 51 01 71 53 = 160 TU 57 51 61 50= 110 TU or 57 51 61 60 = 160 TU Claim time units times labor rate in SAGA under Outside Labor Operation: A0041000 Claim time units times labor rate in SAGA under Outside Labor Operation: L00#0000* Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front door or Labor Operation: Paint one front door. (S3/piano finish) 11 MU or 15 MU Claim material unit times $12.00 in SAGA under Outside Materials: