V301601_2045266

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta Hybrid
2013-2016
1.4L
All
All
All
(CNLA)
Condition
30 16 01 September 14, 2016 2045266
Transmission Clutch Noise from the Engine Area during High Load Gear Changes
Customer states under high load gear changes, a groan/moan noise can be heard from the transmission.
Technical Background
Harmonic noise from the transmission internals can resonate through the dual clutch assembly during high load
gear changes.
Production Solution
Improved clutch assembly to reduce harmonic noise starting with June 1st 2016 transmission production.
Service
Note:
Obey all local traffic laws and speed limits.
Procedure:
 Road test the vehicle in a sporty manner to try and duplicate the noise. The noise will usually happen with the
transmission at a warm/hot temperature and during gear changes (2nd to 3rd/3rd to 4th) when the engine is at full
throttle with e-machine operating (Boost mode).
Tip:
For an example of the noise, please contact the Volkswagen Technician Helpline for a sample video.
 If the noise is duplicated, per the repair manual instructions, replace the dual clutch with Part Number 0AM
198 142.
Page 1 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Jetta Hybrid
2013-2016
1.4L
All
All
All
(CNLA)
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
3060
Damage
Code
0020
Parts Manufacturer
HST
Damage Location
(Depends on Service
No.)
--
Use applicable when
indicated in Elsa (L/R)
Jetta
Labor Operation 3) : Deactivate and activate Hybrid
System
93100000 = 20 TU
Labor Operation 3) : Refrigerant Drain and Fill
87031750 = 40 TU
Labor Operation 3) : Remove and Install Engine and
Transmission
10851903 = 660 TU
Labor Operation 3) : Remove and Install
Transmission
34351953 = 110 TU
Labor Operation 3) : Remove and Install Dual Clutch
30601953 = 70 TU
Causal Part: Dual Clutch
0AM 198 142
3ME 2)
Diagnostic Time 4)
GFF Time expenditure
01500000 = Actual GFF print out
Road Test
01210002 = 10 TU
01210004 = 10 TU
Yes
YES
Page 2 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2045266” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
Part Description
Part Number
Dual Clutch
0AM 198 142
Tool Description
Tool No:
InCharge 940 (INC-940)
Midtronics Battery Tester/Charger
or
GRX3000VAS
VAS 6150/X & VAS 6160/X with:
VAS Diagnostic Tool
ODIS Service with current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version
Number
2045266/1
9/14/16
V301601
Reason For Update
Original publication.
Page 3 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.