A571514 2042249-
Service Bulletin Details
Public Details for: A571514 2042249-
In cold conditions (under 40f), the vehicle sporadically cannot be locked or opened with the entry and start authorization. No dtcs related to the entry and start authorization control unit are logged. The issue occurs with all keys. The v
Models from 2016
2016 AUDI A3 |
2016 AUDI A3 CABRIOLET |
2016 AUDI Q3 |
2016 AUDI Q5 |
2016 AUDI TT |
2016 AUDI TT ROADSTER |
Models from 2015
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2015 AUDI A3 CABRIOLET |
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Models from 2014
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2014 AUDI Q3 |
2014 AUDI Q5 |
Technical Service Bulletin 57 Door handle touch sensor sporadically inoperative 57 15 14 2042249/1 October 19, 2015. Model(s) Year VIN Range Vehicle-Specific Equipment A3 2014 - 2015 All Audi advanced key A3 2016 000001 - 019566 Audi advanced key TT 2015 All Audi advanced key TT 2016 000001 - 007331 Audi advanced key Q3 2014 039290 - 999999 Audi advanced key Q3 2015 All Audi advanced key Q3 2016 000001 - 026888 Audi advanced key Q5 2014 067611 - 999999 Audi advanced key Q5 2015 All Audi advanced key Q5 2016 000001 - 049771 Audi advanced key Condition • In cold conditions (under 40°F), the vehicle sporadically cannot be locked or opened with the entry and start authorization. • No DTCs related to the entry and start authorization control unit are logged. • The issue occurs with all keys. • The vehicle can be locked and opened with the remote. Technical Background The conductivity of the door handle is affected by external influences. Production Solution An optimized primer was used in the painting process that improves capacitance performance. Service Replace the door handle, including the cap on the affected door. © 2015 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Tip: Advanced key function can be affected by dirt. Before replacing door handle, clean the handle to see if function is restored (Figure 1). Figure 1. Clean handle in circled areas. © 2015 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5711 and/or 5811 Damage Code: 0016 Labor Operations: For front door handle: Clean door handles 5711 2999 10 TU Remove and install lock cylinder 5709 1900 20 TU Remove and install door handle 5711 1950 10 TU 5711 2050 20 TU Clean door handles 5811 2999 10 TU Remove and install door handle 5811 1900 20 TU Remove and install 2 door handles 5811 2000 30 TU GFF 0150 0000 Time stated on diagnostic protocol or Remove and install 2 door handles For rear handle, if necessary: or Diagnostic Time: (Max 80 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2042249/1 © 2015 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2042249) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2015 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.