A571514 2042249-

Service Bulletin Details

Public Details for: A571514 2042249-

In cold conditions (under 40f), the vehicle sporadically cannot be locked or opened with the entry and start authorization. No dtcs related to the entry and start authorization control unit are logged. The issue occurs with all keys. The v


- 2016 - 2015 - 2014 -

Technical Service Bulletin
57 Door handle touch sensor sporadically inoperative
57 15 14 2042249/1 October 19, 2015.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2014 - 2015
All
Audi advanced key
A3
2016
000001 - 019566
Audi advanced key
TT
2015
All
Audi advanced key
TT
2016
000001 - 007331
Audi advanced key
Q3
2014
039290 - 999999
Audi advanced key
Q3
2015
All
Audi advanced key
Q3
2016
000001 - 026888
Audi advanced key
Q5
2014
067611 - 999999
Audi advanced key
Q5
2015
All
Audi advanced key
Q5
2016
000001 - 049771
Audi advanced key
Condition
• In cold conditions (under 40°F), the vehicle sporadically cannot be locked or opened with the entry and start
authorization.
• No DTCs related to the entry and start authorization control unit are logged.
• The issue occurs with all keys.
• The vehicle can be locked and opened with the remote.
Technical Background
The conductivity of the door handle is affected by external influences.
Production Solution
An optimized primer was used in the painting process that improves capacitance performance.
Service
Replace the door handle, including the cap on the affected door.
© 2015 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Tip: Advanced key function can be affected by dirt.
Before replacing door handle, clean the handle to see if
function is restored (Figure 1).
Figure 1. Clean handle in circled areas.
© 2015 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
5711 and/or 5811
Damage Code:
0016
Labor Operations:
For front door handle:
Clean door handles
5711 2999
10 TU
Remove and install lock cylinder
5709 1900
20 TU
Remove and install door handle
5711 1950
10 TU
5711 2050
20 TU
Clean door handles
5811 2999
10 TU
Remove and install door handle
5811 1900
20 TU
Remove and install 2 door handles
5811 2000
30 TU
GFF
0150 0000
Time stated on
diagnostic
protocol
or
Remove and install 2 door handles
For rear handle, if necessary:
or
Diagnostic Time:
(Max 80 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2042249/1
© 2015 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2042249) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.