A871572 2042340-
Service Bulletin Details
Public Details for: A871572 2042340-
The air conditioning does not cool. No dtcs are stored in the heating and air conditioning electronics control module, j255. The technical diagnosis reveals that there is no refrigerant in the circuit. The refrigerant hose that connects th
Models from 2016
2016 AUDI Q3 |
Models from 2015
2015 AUDI Q3 |
Technical Service Bulletin 87 Air conditioning does not blow cold 87 15 72 2042340/1 October 29, 2015. Model(s) Year VIN Range Vehicle-Specific Equipment Q3 2015 All Not Applicable Q3 2016 000001 - 006133 Not Applicable Condition • The air conditioning does not cool. • No DTCs are stored in the heating and air conditioning electronics control module, J255 (address word 08). Technical Background The technical diagnosis reveals that there is no refrigerant in the circuit. The refrigerant hose that connects the suction side of the compressor to the condenser is found to be damaged, as the rubber portion of the hose is making contact with the compressor pulley (Figure 1 and Figure 2). A production issue with the assembly gauge used during assembly of the hose was found. This issue caused the hose to be assembled with an incorrect geometry. As a result, the lie intended to keep the hose away from the air conditioning compressor pulley was compromised. © 2015 Audi of America, Inc. Figure 1. Point of hose contact with air conditioning compressor pulley. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2. Point of hose contact with air conditioning compressor pulley – rear view. Production Solution The refrigerant hose assembly gauge was corrected in production. Service Replace the damaged refrigerant hose and ensure that the natural lie of the hose is away from the air conditioning compressor pulley. Evacuate and recharge the refrigerant circuit and replace any lost PAG oil that may have been discharged from the system. Failure to maintain the correct total amount of PAG oil in the circuit will lead to premature air conditioning compressor failure. © 2015 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 8743 Damage Code: 0010 Labor Operations: Refrigerant hose remove and reinstall 8745 1900 160 TU Refrigerant drain and fill 8703 1700 50 TU GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2042340/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity 8U0820721F Air conditioner hose 1 Additional Information All parts and service references provided in this TSB (2042340) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2015 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.