Dealer Letter -

Audi of America, Inc.
Date: October 05, 2015
To: Audi Dealer Principal, Service Manager, and Parts Manager
From: Audi Customer Protection
Subject: Upcoming Update 45E1
ESP Control Module Software Update
2016 Audi Q3
Dear Audi Dealer Principal, Service Manager, and Parts Manager:
This communication is to inform you of upcoming Update 45E1.
What vehicles are affected?
There are 2,465 Audi vehicles affected in the U.S. by this Update.
Of the affected vehicles, the following are in dealer inventory:
New Vehicle Inventory: 1,492
CPO Inventory: 0
What is the issue?
On Audi Q3 vehicles manufactured within a specific period, in rare situations the ESP
control module may cause an excessive amount of current to be drawn from the battery
after the vehicle has been parked. This may lead to the battery charge level being
reduced.
What does the repair procedure involve?
Update the ESP control module via SVM.
When will the Update be available?
This Update will be visible in Elsa and ServiceNet on or about October 6, 2015.
Please refer to the Elsa campaign/action screen for confirmation of whether the Update
applies to each specific vehicle. Additionally, this Update is posted on Elsa and
ServiceNet for additional information and complete repair instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in
writing of recalls and service actions.) Each vehicle should be completed when it is in to
the dealer for maintenance or any other service visit. Dealer stock vehicles cannot,
however, be delivered to consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update, please run the
“New and CPO Inventory Open Campaign/Action Listing” report from the OMD Web/AIM
system.
Dealers must ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of Audi
customers.
Thank you for your cooperation and assistance in this important matter.
Audi of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
+1 248 754 5000
www.audiusa.com