A961353 2032225-

Service Bulletin Details

Public Details for: A961353 2032225-

Supersedes technical service bulletin group 96 number 13-50 dated february 6, 2013. The customer complains of the following warning message in the driver information center: "lane change assistant not available", and the button on the mirro


- 2013 - 2012 -

Models from 2012
2012 AUDI C7
Technical Service Bulletin
96 Warning in DIS "Lane changing assistant is not available" (DTC 02849, 02071, 02001)
96 13 53 2032225/3 March 4, 2013. Supersedes Technical Service Bulletin Group 96 number 13-50 dated
February 6, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4 (Ingolstadt)
2013
000001-169273
Audi Side Assist
A4 (Neckarsulm)
2013
000001-032926
Audi Side Assist
A5
2013
000001-042567
Audi Side Assist
A5 CAB
2013
000001-007960
Audi Side Assist
RS 5
2013
900001-901700
Audi Side Assist
Audi Q5
2013
000001-041657
Audi Side Assist
C7 A6 & A7
2012
000001-999999
Audi Side Assist
C7 A6 & A7
2013
000001-081725
Audi Side Assist
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Republished to correct Elsa display error
2
2/6/2013
Revised Header data (Added A6 and A7)
1
12/19/2012
Initial Release
The customer complains of the following warning message in the Driver Information Center: “Lane change
assistant not available”, and the button on the mirror does not stay lit. Audi Side Assist is inoperative. Along with
the customer complaint, any one or all of the following DTCs must be present in the system:
• DTC 02849 (Lane Change Assistance Control Module –J769- 004 No signal/communication - 001 Sporadic)
stored in data bus on board diagnostic interface (gateway control module), J533 (19)
• DTC 02001 (Data Bus Distance control - 004 No signal/communication - 001 Sporadic) stored in data bus on
board diagnostic interface (gateway control module), J533 (19)
• DTC 02071 (Local data bus 014 Faulty – 001 Sporadic) stored in lane change assistance control module, J769
(3C)
© 2013 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Incorrect component installed at the factory.
Production Solution
The correct parts are installed in series production.
Service
1. Check the fault memory entries of the data bus on board diagnostic interface (gateway control module), J533
(19) and the lane change assistance control module, J769 (3C).
2. If DTC 02849 (Lane Change Assistance Control Module –J769- 004 No signal/communication) or DTC 02001
(Data Bus Distance control - 004 No signal/communication) is logged in the data bus on board diagnostic
interface (gateway control module), J533 (19), then replace only the master control unit of the lane change
assistance control module, J769 (3C).
3. If the entry DTC 02071 (Local data bus 014 Faulty) is logged in the lane change assistance control module,
J769 (3C), then replace only the slave control unit of the lane change assistance control module, J770 (63B).
4. If the DTCs 02849 and 02071 are present together or if DTCs 02001 and 02071 DTCs are present together,
then replace both the master (J769) and slave (J770) control units of the lane change assistance control
system.
5. Perform the Guided Fault Finding (GFF) replacement test plan and calibration for the lane change assistance
control system.
© 2013 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.
Service Number:
9635
Damage Code:
0040
Labor Operations:
Replacing only one Lane Change Assistant Control Unit.
Rear bumper cover
remove and reinstall
6369 1900
70 TU (A4, A5/A5 Cab)
Lane-change assist ECM
remove and reinstall
9635 1950
10 TU
Lane-change assist ECM
adjusted
9635 1500
70 TU
90 TU (A6, A7, Q5)
Replacing both Lane Change Assistance Control Units.
Rear bumper cover
remove and reinstall
Diagnostic Time:
6369 1900
70 TU
Lane-change assist 2
9635 2050
ECM remove and reinstall
20 TU
Lane-change assist ECM
adjusted
9635 1500
70 TU
GFF – Checking and
clearing fault codes
included in existing labor
operations
0150 0000
Time stated on diagnostic
protocol (Max 80 TU)
Road test prior to service
procedure
0121 0002
10 TU
Road test after service
procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
© 2013 Audi of America, Inc.
As per TSB #2032225/3
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
See ETKA
Control Unit for Lane Change Assist (Slave)
1
See ETKA
Control Unit for Lane Change Assist (Master)
1
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.


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