A921307 2021833-

Technical Service Bulletin
92 Rattle from instrument panel area
92 13 07 2021833/5 March 4, 2013. Supersedes Technical Service Bulletin Group 92 number 13-06 dated
February 1, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
TT (8J)
2007 - 2009
All
Not Applicable
TT (8J)
2010
000001-018286
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Republished to correct Elsa display error
4
2/1/2013
Revised header data (invalid Customer Code eliminated)
3
7/21/2010
Revised header data (VIN break)
2
5/7/2010
Revised header data (Controlling TSB display in ElsaWeb)
1
10/16/2009
Original publication
Rattling noises appear to be coming from the front of the vehicle or from the instrument panel area.
Technical Background
Excessive free play between the mounting bracket for
the windshield washer reservoir and the washer
reservoir (Figure 1).
Figure 1. Area of contact between the mounting bracket
for the windshield washer reservoir and the washer
reservoir.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Self-adhesive foam pad 8E5868739 attached to the mounting bracket.
Service
1. Remove the front wheel housing liner.
2. Check the windshield washer reservoir for free play in the
mounting bracket.
If there is free play in the mounting bracket, attach the selfadhesive foam pad 8E5868739 on the mounting bracket as
shown in the illustration (Figure 2).
Figure 2. Area to attach the foam pad.
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
9260
Damage Code:
0018
Labor Operations:
Front wheel housing liner remove and
reinstall
6616 1900
50 TU
Remove and install windshield washer
reservoir
9260 1950
20 TU
Modify holder
9260 9999
10 TU
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2021833/5
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8E5868739
Foam packing (self-adhesive)
1
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.