A191336 2033491-
Service Bulletin Details
Public Details for: A191336 2033491-
Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
- 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2013
2013 AUDI A4 |
2013 AUDI A4 ALLROAD |
2013 AUDI A5 |
2013 AUDI A5 CABRIOLET |
2013 AUDI A6 |
2013 AUDI Q5 |
Models from 2012
2012 AUDI A4 |
2012 AUDI A4 AVANT |
2012 AUDI A5 |
2012 AUDI A5 CABRIOLET |
2012 AUDI A6 |
2012 AUDI Q5 |
Models from 2011
2011 AUDI A4 |
2011 AUDI A4 AVANT |
2011 AUDI A5 |
2011 AUDI A5 CABRIOLET |
2011 AUDI A6 |
2011 AUDI Q5 |
Technical Service Bulletin 19 Coolant leak at connection of water pump and hose leading to the heater core 19 13 36 2033491/1 April 15, 2013. Model(s) Year VIN Range Vehicle-Specific Equipment A4,A5,A5 cab, Q5, A6 2009-2013 All 2.0 TFSI Condition Customer may report coolant leaking from the engine area. Technical Background The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak. Figure 1. Connection of water pump and hose leading to heater core Production Solution Not applicable. © 2013 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Visually inspect the area of the suspected coolant leak. 2. Classify suspected coolant leak as Category 1, Category 2, or Category 3, according to the Categorization of Leaks table included in the Audi Warranty Policies and Procedures Manual (see below). Categorization of leaks Reimbursement of leaks The component (in this case, coolant hose) and the immediately adjacent component it is mounted to (in this case, the water pump) … With customer concern Without customer concern Category 1 … may be wet with fluid residue, however, there is Cleaning no droplet formation and no other components are affected. No reimbursement Category 2 … is wet with fluid residue, and there is droplet formation or slight seepage, however, those droplets are not dropping off. Cleaning No reimbursement Category 3 … is wet with fluid residue, there is droplet formation, and those droplets are dropping off. Replacement of leaking part If the leak falls into Category 1 or Category 2, proceed as instructed by the table. If the leak falls into Category 3, proceed to step 3. 3. After confirming that the leak is a category 3 leak, take a photograph of the leak (use leak talcum spray if necessary) and attach a printout of the photograph to your warranty paperwork. 4. Replace the water pump (06H121026CF), seal ring (N 90365302), and the hose to the heater core (06H121065D). Note: Replacing only the seal ring may not prevent the leak from reoccurring. © 2013 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 1962 Damage Code: 0050 Labor Operations: Coolant pump remove+reinstall 1950 1913 290 TU Coolant hose remove+reinstall 1962 1950 10 TU GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure 0121 0004 10 TU Diagnostic Time: Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2033491/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity 06H121026CF Water pump with cooling thermostat 1 06H121065D Water tube 1 N 10405604 Oval hexagon socket head bolt 2 N 90686902 Spring clip 1 N 90365302 Seal ring 1 Please verify the correct parts needed with you parts department. © 2013 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information The following repair procedures will be necessary to complete this procedure: • Repair Manual>>Engine>>Engine Mechanical>>19 Cooling System>>Removal and Installation>>Coolant Pump • Repair Manual>>Engine>>Engine Mechanical>>19 Cooling System>>Removal and Installation>>Small Coolant Pipe All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.