A551327 2023967-

Technical Service Bulletin
55 Oil warning in DIS or MMI
55 13 27 2023967/4 February 14, 2013. Supersedes Technical Service Bulletin Group 55 number 12-24 dated
August 7, 2012 for reasons listed below.
Model(s)
Year
VIN Range
A4/S4
2009 – 2011
All
A5/S5 Coupe
2008 – 2011
All
A5/S5 Cabrio
2010-2011
All
Q5
2009-2011
All
Vehicle-Specific Equipment
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Warranty (changed service number, corrected labor operation
code)
Revised Condition (statement and title)
3
8/7/2012
Revised header data (Changed title)
Revised Warranty (Changed Service numbers)
2
10/28/2010
Revised header data (Models)
Revised Service, Warranty (Service Number) and Required Parts and
Tools
1
9/8/2010
Original publication
“Low Oil Level” message is on in the DIS or MMI.
Technical Background
The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not
reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood
contact switch.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Improved hood contact switches have been put into current production vehicles, and a software change with
improved logic is planned for production.
Service
Check hood contact switch: Use the VAS diagnostic tester to read MVB 26 in the J393 – Comfort System
Control Module (address code 46) after the hood is opened and closed.
• If the value does not change, then replace only the contact switch. Follow the applicable work instructions listed
in ElsaWeb for replacing the hood contact switch.
Tip: Do not replace the complete hood latch assembly. Replace only the micro-switch.
There are two suppliers for B8 hood
latches. Check the part number on the
current contact switch connector to
determine which part number must be
ordered: 8T0953236B or 8K0953236A
(Figure 1).
Figure 1. Part number location on connector.
The two suppliers use different designs
for the contact switch (Figure 2).
Therefore, the mounting location is
slightly different on the different hood
latches (Figure 3). The contact switches
are not cross-compatible between the
different latches. However, the latches
can be swapped between vehicles as
long as the correct contact switch is
installed.
Figure 2. Design differences between the two
contact switches.
© 2013 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Figure 3. The mounting locations for the
contact switches are different; thus, they are
not cross compatible.
• If the value in the MVB changes as expected (normal operation of the contact switch), then the vehicle may
have an oil level issue. Please check the oil according to the instructions in the Repair Manual.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
5552
Damage Code:
0040
Labor Operations:
Lower hood lock mechanism remove and reinstall,
contact switch remove and reinstall
5517 9999
50 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol (50 TU
max)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2023967/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2013 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
8K0953236A
Hood Contact Switch
1 (if applicable)
8T0953236B
Hood Contact Switch
1 (if applicable)
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.