A481345 2034351-

Technical Service Bulletin
48 Creaking or squeaking noises from steering column (sealing boot)
48 13 45 2034351/1 July 10, 2013.
Model(s)
Year
A4 / S4
2009 - 2013
A5 / S5 / RS 5
2010 - 2013
A5 Cab / S5 Cab / RS 5 Cab
2010 - 2013
Q5
2009 - 2013
A6
2012 - 2014
A7
2012 - 2014
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the
noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get
louder at higher temperatures or when the vehicle is driven for a longer period of time.
The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio
file for example of the noise.
Technical Background
Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
Production Solution
Not applicable.
© 2013 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Check the correct fit of the sealing sleeve (Figure 1).
Figure 1. Sealing sleeve on the bulkhead.
2. Spray the intermediate steering shaft in the area of the bearing ring with special lubricant spray (G
052172A2). While spraying, turn the steering wheel side-to-side and adjust the steering column axially and
vertically until the noise disappears.
© 2013 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
4855
Damage Code:
0020
Labor Operations:
Grease modify sealing boot
4855 4999
10 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2034351/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
G 052172A2
Special lubricant
0.1
Additional Information
All parts and service references provided in this TSB (2034351) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.